Outlook 2k3 and Personal Folders

[billy bob]

OK -

This is really screwey. I just installed Office 2003, and somehow managed to
have multiple listings of the personal folders directory on the left side of
the screen (under All Mail Folders).

When I click on the properies of each one - they are all point to the same
exact file!! I can't figure out how to remove them.

Has anyone seen this?

 

[Russ Valentine [MVP-Outlook]]

What exactly did you do? What sort of installation path created this mess?

If you can't remove them with a R click > close, you'll have to remove them
in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\Outlook

Within the Outlook folder, there are a bunch of folders with long
hexadecimal values for names -- those are the ones you need to look in to
see if you can find the ghost .PST names. If you delete one of the keys and
it points to your real .PST file instead of one of the ghosts, it's not the
end of the world -- your data won't be gone. The worst you would have to do
is recreate your Outlook profile.