Outlook address book problems

[mwkb]

I am experiencing two problems with my Outlook (i.e., not Express) address
book:

1) Outlook came with just one folder "Contacts." I imported several
sub-folders (e.g., 'Family,' Friends,' 'Business contacts,' etc.) when I
switched from Netscape Communicator. I would like to create additional
sub-folders, but can't figure out how to do it. Outlook Help instructs me
to click either 'File \ New Folder' or on the 'New' button and select 'New
Folder.' The problem is neither of these 'solutions' lists the 'New Folder'
option. The only items that appear when I try these two methods are 'New
Contact' and 'New Group.' How do I get the 'New Folder' option to appear in
Outlook's address book so I can create additional address book sub-folders ?

2) When I imported my address book from Netscape's Communicator, they did
not appear in Outlook's address book in alphabetical order. I tried
re-arranging them by clicking and dragging them, but that didn't work and I
can't find a way to sort the sub-folders in Outlook's Help option . Is
there a way to sort the address book sub-folders so they are arrasnged in
alphabetical order ?

I would appreciate any help people could give me. Thank you.

Sincerely,
Michael