I have a simular issue. do you have McAfee 8.0 installed on your files server?
Try changing the local permissions to Poweruser instead of Administrator:
Here is the other info from another chat:
4/27/05
Post 2 - Access Denied - File Open - My Documents
I have multiple users that cannot access there "My Documents" using the My
Documents button when they try to File Open in Word, Excel, or do attachments
in Outlook.
They click attachments - click on the "My Documents" button - then They get
"Access Denied".
The strange part is that they can use the drop down menu and access their
mapped drive to their documents that way fine. They just cannot use the My
Documents shortcut on the left side.
_________________________________________________________________________________________
Post 1:
I still have this problem.
I am using Group Policies to send out a default user's redirected folder for
"My Documents"
It is very true that if you remove the "Domain Users" from the local group
"administrators" and put them in "Power Users" - it fixes the problem.
However, our company software requires the use of local group
"administrators".
So, I called McAfee for the VirusScan 8.0 - They said this is a known
problem and I downloaded and installed Patch 10 for it. ---- This did not
solve my problem.
Called McAfee again -- They said to do KB article 288991. This did not solve
my problem either. Now the user could not access even the network drive from
explorer.
So, I uninstalled McAfee 8.0 completely. This didn't solve my problem either.
Now I am completely lost as of what to do next.
Please help. Thanks.
Daniel Erlenbusch
(e-mail address removed)
This did in fact solve the issue I was having. All my users have been
setup as Admin on a local level. I tested one of the affected users by
setting him a Power User. It is odd though, you'd think bringing them
down to Power User level would be the cause of this problem, not the
other way around! In addition, I think my parent co. just switched us
over to a new version of McAfee so I am suspicions there is some truth
to that as well. Anyway, thanks for passing along the information!
NetPerfection wrote:
I_have_problems said:
I have tried a new local profile and a new mail profile. I still have the
same problems. If I go to a different pc I dont have the problems. Any more
suggestions.
Milly Staples said:
Have you tried a new mail profile?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, I_have_problems asked:
| (Office 2003)I cannot send attachments. I also get access denied
| errors when clicking on the desktop or my documents icons in the file
| open windows within Outlook and word. I have researched this and
| office sp1 was suppose to fix this. I have uninstalled and
| reinstalled, repaired, installed all office and OS updates. I am
| running windows 2000 sp4. After uninstalling and reinstalling I
| installed the updates. Anybody have any suggestions besides
| rebuilding.
