Outlook doesn't save logon information

[Laura]

Hello,
I upgraded Office XP to SP3 on two of our computers. Now
Outlook does not save logion information like username
and Domain name. We need to type it in every time. I
know that this is a SP3 issue. Does anyone know about
any solutions for this?


Thanks

 

[Nikki Peterson [MVP - Outlook]]

You may want to take a look at this Technet article:

OL: You Continuously Receive Prompts for Your NT Domain Credentials
http://support.microsoft.com/default.aspx?scid=kb;en-us;321652

--
Nikki Peterson [MVP - Outlook]

Hello,
I upgraded Office XP to SP3 on two of our computers. Now
Outlook does not save logion information like username
and Domain name. We need to type it in every time. I
know that this is a SP3 issue. Does anyone know about
any solutions for this?


Thanks

 

[Nikki Peterson [MVP - Outlook]]

Another thing to check:
Open Windows CONTROL PANEL
Select the MAIL applet
Check the ADVANCED tab
Verifiy that the 'NT PASSWORD
AUTHENTIFICATION' option is chosen.

--
Nikki Peterson [MVP - Outlook]

message You may want to take a look at this Technet article:

OL: You Continuously Receive Prompts for Your NT Domain Credentials
http://support.microsoft.com/default.aspx?scid=kb;en-us;321652

--
Nikki Peterson [MVP - Outlook]

Hello,
I upgraded Office XP to SP3 on two of our computers. Now
Outlook does not save logion information like username
and Domain name. We need to type it in every time. I
know that this is a SP3 issue. Does anyone know about
any solutions for this?


Thanks

 

[Laura]

Hi,
I checked everything and all the values are correct. I
think this issue is a SP3 issue for Microsoft Office XP
update. The only computers that are having these
problems are the ones I upgraded the service pack to.

-----Original Message-----
Another thing to check:
Open Windows CONTROL PANEL
Select the MAIL applet
Check the ADVANCED tab
Verifiy that the 'NT PASSWORD
AUTHENTIFICATION' option is chosen.

message You may want to take a look at this Technet article:

OL: You Continuously Receive Prompts for Your NT Domain Credentials

http://support.microsoft.com/default.aspx?scid=kb;en-

us%3b321652

--
Nikki Peterson [MVP - Outlook]

Hello,
I upgraded Office XP to SP3 on two of our computers. Now
Outlook does not save logion information like username
and Domain name. We need to type it in every time. I
know that this is a SP3 issue. Does anyone know about
any solutions for this?


Thanks

.