Outlook Drops Word Attachment and Duplicates PDF

  • Thread starter Martha Sturdivan
  • Start date
M

Martha Sturdivan

Hello,

We have a real strange problem that I can't find anything
on in the searches I have run. When someone sends an
email outside the company and has a pdf file and a Word
doc attached, it will drop the Word doc and duplicate the
pdf doc. The message will look fine when you send it,
both files will be attached, but the person receiving it
will not get what you sent. It seems to only be
happening when it is a Word doc and a pdf doc being
attached together.

Any help would be welcomed.
 

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