Outlook errors

E

EndaMul

When I start Outlook it immediately comes up with an
error:

msouplug.dll

Does anyone have any advice on how to repair this fault
or is there a way to get access to the contacts within
Outlook if I cannot get it to open?

Thank you
 
P

Patrick Reed [MVP - Outlook]

Do you have any Symantec programs installed for Outlook? I believe that's
where this file comes from. If you start Outlook in safe mode, you should be
able to get in and remove that add-in.

Close Outlook

Select Start | Run

Enter Outlook.exe /Safe

Select OK

Select Tools | Options | Other | Advanced Options | Add-In Manager

Uncheck any Symantec add-ins listed and restart Outlook.

This should diable it. For an actual solution, you may want to try
re-installing the Symantec software or check with them for support.
 

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