Outlook freezes when Opening Yahoo or AOL emails

R

RecNaL

I have many users that use Outlook 2000 with SP3.

Word is set as their email editor and anytime they open an email from a
Yahoo or AOL account, the system freezes.

If I disable Word as the email editor these emails open just fine.

I have searched many times for the cause and the only thing I can think
of is that Word is trying to convert the HTML that these emails are
written in into the Word Format.

Does anyone know of a fix for this as my users are very dependent on
Word as their email editor?
 

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