Outlook Phone Dialer

[Kevin Cochran]

Greetings,

I would like to write a plugin to replace the phone dialer that outlook uses
in Contacts. Can anyone point me in the right direction to get started? I
have not written any plugins for office products.

Any help is appreciated.

Thanks!
Kevin

 

[Ken Slovak - [MVP - Outlook]]

See the COM addin and code samples at www.outlookcode.com for lots of
information on Outlook coding. The dialer stuff isn't accessible to you for
replacement, so anything you do would be a supplement. Any dialer stuff
would have to be TAPI based, which you'll find not much expertise in here I
don't think.

You can also download and look at the COM addin templates I posted at
http://www.slovaktech.com/outlook_2007_templates.htm if you're working with
Outlook 2007.

 

[Jayme.Pechan]

The outlook dial button uses TAPI Service Providers to dial. Based on the
fact that you want to replace this, my guess is that you are not dialing
with something that has a TAPI Service Provider. You can either create your
own TAPI Service Provider that does what you want (The documentation leaves
a bit to be desired so this can be a challenging option) or you can do what
others suggest in here which is to create a whole new set of buttons in a
toolbar or ribbon (on 2007). If you go this last route, you do not get
automatic journal integration but the you have complete control over what
you do. On a side note, I have found there are a lot of security
considerations and problems when creating a TAPI service provider to access
something that is not hardware but these issues can be overcome. Good luck.

Jayme Pechan
Whitefeld