Outlook.pst is not a personal folders file

J

Jose

This is the sequence of events:

(1) I performed a CHKDSK /F on the hard disk. Everything
seemed fine.

(2) I openned Outlook and, unexpectedly, got the following
message: "Outlook.pst is not a personal folders file."

(3) I found that the size of my Outlook.pst
file is 0 KB. I do not know why this happened but I
suspect that it had to do with the CHKDSK operation.

(4) I ran "scanpst.exe" and got the following
message: "The file cannot be recovered because it is not
large enough to contain any useful data."

What do I do now? I am desperate.
 
J

Jesse MacDonough

Jose,
Since it doesn't seem like there's anything in the Outlook.pst file, and it
seems corrupted, you probably just need to delete it. When you restart
Outlook, it will create a new one. For backup, I've always downloaded and
used the Outlook backup utility that Microsoft has on their Office web site.
It is a big life saver if anything ever happens to your primary Outlook.pst.

Jesse
 

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