Outlook.pst

[Ian]

I have Outlook 2000 Clients connecting to a Exchange 2000
Server. I use personal folders on the clients to keep the
server folders small.

This week my boss couldn't get into Outlook. When I
investigated, his Outlook.pst file was missing.

Is there any known issue that can cause this to be deleted?

 

[Simon]

Boss being IT illiterate? - "I'll just delete this big file to free up
space..."

 

[Ian]

No, he wouldn't know how to do that.

 

[Bimp]

-----Original Message-----
No, he wouldn't know how to do that.

Have you checked out the virus possibility? I did a
little reading on Symantec's website while searching for
an answer to another problem and found that if you are not
scanning email and an infected email gets archived, the
virus protection on the PC scans the system it finds the
infection in the .pst file it quarantines the whole thing
not just the infected email. I don't know of any viruses
off hand that would change the extension but then again
I'm not a walking virus encyclopedia and there are viruses
that attempt to change extensions on files.
I'm not sure how you searched for the archive folder
but try searching different ways, it may have gotten
accidentally moved as I have had the happen with our end
users quite often.Hope this is helpful and not just
redundant.