Outlook sent to gmail fine...then suddenly took a crap.

T

toddmtn

I have searched chat for things similar in the chats...sorry for the
redundancy if I couldn't find an answer by searching. SMTP will not
send. I believe my settings are correct and I've switched settings
between port 465 and 25...And I still get the following error(s):

An unknown error has occurred. Subject 'test', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 465,
Secure(SSL): Yes, Error Number: 0x800CCC0B

An unknown error has occurred. Subject 'test', Account:
'pop.gmail.com', Server: 'smtp.gmail.com', Protocol: SMTP, Port: 25,
Secure(SSL): Yes, Error Number: 0x800CCC0B

I dunno what I'm doing wrong...gmail help sez to wait 24 hrs and it
should clear itself up but it does not. Anyone know the remedy?

Feel free to email me privately if this has been answered like, 90
bazillion times...I'm certain it must be a common problem.

(e-mail address removed)

Thanx

....Todd
 
V

VanguardLH

toddmtn said:
I dunno what I'm doing wrong...gmail help sez to wait 24 hrs and it
should clear itself up but it does not. Anyone know the remedy?

You exceeded the *personal* quotas for the account so you have been
locked out from using it for 24 hours. For example, if you use their
webmail agent then you get to send to 500 recipients per day but if you
use a local e-mail client and use SMTP to access your Gmail account then
that quota gets reduced to just 100 recipients per day. Notice that I
said recipients, not e-mails. If you send 10 e-mails with 10 recipients
listed in each then you hit your 100 recipients per day quota. There
are other quotas but I haven't bothered memorizing those. These
anti-abuse quotas are to ensure that you use their freebie account for
personal-only use and not for spamming or bulk mailings.

http://mail.google.com/support/bin/answer.py?hl=en&answer=22839

Although this article makes it appear that the quota is enforced on a
max-recipients-per-message basis, I believe it is actually a
max-recipients-per-day basis. They have never divulged what is their
max-nondelivery quota that locks out your account but I think it is
around 5. If you get more than 5 NDRs (non-delivery reports) because
of, say, using an invalid or incorrect e-mail address then your account
gets locked out. They figure you're replying (and the sender gets their
e-mail address correct) or using a contact in your address book (which
you copied from an e-mail and assume the sender got it right) so a large
number of NDRs would be typical of spamming to a list without regard as
to whether the recipient e-mail addresses are valid or not. Spammers
trying to use Gmail to spew their crap will hit lots of bad addresses
and so their account gets locked out to thwart their misuse of Gmail.

There is some conjecture that Gmail also looks at how fast you send out
e-mails. If e-mails are getting sent through a Gmail account faster
than would be humanly possible to click on a contact to add their e-mail
address and then move focus to the body to enter some text then they
figure a bot is creating the e-mails. This would include you using
MailMerge to send out a bulk mailing to multiple recipients. I don't
know of anyone that has deliberately tested this hypothesis.

So have you waited a full 24 hours (actually it might be a 1-day
increment so you could possibly have to wait just under 48 hours total)
to see if your Gmail account came alive again for using it to send out
e-mails?

Remember that Google only cares about their anti-abuse quotas when
measured against a particular account. If someone hacks into your
account because, say, you used a weak password then all their e-mails
count against your daily quota. Be sure to use a strong password.

Did you ever try disabling the e-mail scanner in your anti-virus
program?
 

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