T
taranshula
One of my users reports that when she writes an email message (either
creating a new one or replying) her body text is defaulting to bold.
Her signature is affected as well. Essentially, the text she wants
bold is regular and the text she wants regular is bold. I checked her
options and the fonts were all set to regular and the 'Always Use My
Fonts' box was checked. She does not have any stationery selected. I
tried to finesse the system by setting her fonts to bold (and
restarting Outloook), with no change. On messages, the 'B' key on the
toolbar is highlighted. If she clicks it, the body text is regular but
her signature is unaffected.
I ran 'Detect and Repair' with no change. I also had her rename
outcmd.dat (with Outlook closed) with no change.
She is using Outlook 2002 with Word as her editor. She has not
reported this problem with any Word documents.
Any info will be greatly appreciated. Thanks!
ChristyB
creating a new one or replying) her body text is defaulting to bold.
Her signature is affected as well. Essentially, the text she wants
bold is regular and the text she wants regular is bold. I checked her
options and the fonts were all set to regular and the 'Always Use My
Fonts' box was checked. She does not have any stationery selected. I
tried to finesse the system by setting her fonts to bold (and
restarting Outloook), with no change. On messages, the 'B' key on the
toolbar is highlighted. If she clicks it, the body text is regular but
her signature is unaffected.
I ran 'Detect and Repair' with no change. I also had her rename
outcmd.dat (with Outlook closed) with no change.
She is using Outlook 2002 with Word as her editor. She has not
reported this problem with any Word documents.
Any info will be greatly appreciated. Thanks!
ChristyB