Outlook to OneNote Powertoy

S

Stuck Mail

I installed the outlook to onenote powertoy, and for some reason my offline
mail will not send from Outlook 2003. To troubleshoot, I unistalled the
..msi, and everything is working fine. All the latest updates for Office are
installed and the Powertoy does work, except now the mail is not sending.

Anyone else come across this?
 
E

Erik Sojka (MVP)

Are you sure you're talking about the right utility? The Outlook to
OneNote power toy sends data in the direction indicated by its name.

Or are you saying that after you installed that Power Toy, Outlook is
inable to send any email at all, even those messages which have nothing to
do with OneNote?

What happens when the email doesn't send? Is there an error message? Does
the message appear anywhere (Outbox/Sent Items/Drafts)?
 
S

Stuck Mail

That is correct, I am talking about the outlook to onenote utility. The mail
will just sit in the outbox with a sent status of none. These e-mails are
created in Outlook and not OneNote.
 
C

Chris H.

Have you restarted Outlook since installing the power toy? Sometimes it
takes opening and closing Outlook maybe three or four times before the power
toy will function properly. You may also want to uninstall the power toy,
close Outlook, restart your system, then do a "detect and repair" from the
Outlook Help drop-down menu. After the repair, close Outlook, then
reinstall the power toy.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -
 
S

Stuck Mail

Chris, I have tried all of that. Rebooted several times with the same
problems. I even tried it before installing Office SP2 and after.
 
C

Chris H.

Are you running any type of third-party program like Mail Washer on the
system? I'm about of ideas here.
--
Chris H.
Microsoft Windows MVP/Tablet PC
Tablet Creations - http://nicecreations.us/
Associate Expert
Expert Zone -
 

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