J
JimmyB
Still not quite sure where this problem is originating.
I use Imail Server 8.03 for my office.
Everyhting has been smooth with the exception of three
users who I'm not sure if coincidentally are using Compaq
Tablet PC's with Outlook2k2. I have 150 other users using
workstations and laptops that have not had any problems.
These three users all are having the same problems.
When they first login to system, open Outlook, hit send
receive all works fine. When they go to reply or send new
e-mail, the e-mails are getting hung in the outbox with a
SMTP timeout error, then a 0x800cccB0 "Unknown Error".
If they close Outlook and reopen, hit send receive the e-
mails send. But, the problem returns after a short time.
I've checked my server logs and have found no apparent
errors. Its running on a dual 2.4Ghz Zeon box with 1gb RAM
and dual teamed gigabit nics to the backbone. It's hardly
using 3% of the processor 5% peak and not 1/3 of the RAM.
The nics are barely getting hit at like .6%.
I've updated nic drivers on the tablets, uninstalled and
reinstalled Office, service packed and updated outlook.
Because it's only these three users having trouble, I keep
going back to the tablets being the focus of the problem.
I dunno. I'm hoping someone here might have some insight...
Thanks...
I use Imail Server 8.03 for my office.
Everyhting has been smooth with the exception of three
users who I'm not sure if coincidentally are using Compaq
Tablet PC's with Outlook2k2. I have 150 other users using
workstations and laptops that have not had any problems.
These three users all are having the same problems.
When they first login to system, open Outlook, hit send
receive all works fine. When they go to reply or send new
e-mail, the e-mails are getting hung in the outbox with a
SMTP timeout error, then a 0x800cccB0 "Unknown Error".
If they close Outlook and reopen, hit send receive the e-
mails send. But, the problem returns after a short time.
I've checked my server logs and have found no apparent
errors. Its running on a dual 2.4Ghz Zeon box with 1gb RAM
and dual teamed gigabit nics to the backbone. It's hardly
using 3% of the processor 5% peak and not 1/3 of the RAM.
The nics are barely getting hit at like .6%.
I've updated nic drivers on the tablets, uninstalled and
reinstalled Office, service packed and updated outlook.
Because it's only these three users having trouble, I keep
going back to the tablets being the focus of the problem.
I dunno. I'm hoping someone here might have some insight...
Thanks...