PAB doesn't show in contacts

S

Sue Mosher [MVP]

The PAB and the Contacts folder are two different places for storing
contacts. They're not connected in any way. What is it that you want to fix?
 
R

Russ Valentine [MVP-Outlook]

Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder. That's one of the
reasons no one uses it. It was replaced by the Outlook Address Book.
 
G

Glenn

Sue
I understand they are two different things. How do I get my entries in the OAB (PAB) to show in my contacts? I've told outlook to use contacts as an email address book. Why does MS Outlook have to have two different locations/files for storing address

Glen

----- Sue Mosher [MVP] wrote: ----

The PAB and the Contacts folder are two different places for storin
contacts. They're not connected in any way. What is it that you want to fix
--
Sue Mosher, Outlook MV
Author o
Microsoft Outlook Programming - Jumpstart fo
Administrators, Power Users, and Developer
http://www.outlookcode.com/jumpstart.asp
 
G

Glenn

Russ, I realize it's an OAB rather than a PAB, however MS Help on Outlook calls it a PAB still. How can I get the entries in my OAB to show in my contacts folder

Glen

----- Russ Valentine [MVP-Outlook] wrote: ----

Outlook has not used a PAB for years. Why are you
The PAB is completely separate from the Contacts Folder. That's one of th
reasons no one uses it. It was replaced by the Outlook Address Book
 
S

Sue Mosher [MVP]

OAB <> PAB. You can import the PAB into your Contacts folder, then remove
the PAB from the profile. PAB support is there for legacy files that go back
to WIndows 95's Exchange client.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Glenn said:
Sue,
I understand they are two different things. How do I get my entries
in the OAB (PAB) to show in my contacts? I've told outlook to use contacts
as an email address book. Why does MS Outlook have to have two different
locations/files for storing address?
Glenn

----- Sue Mosher [MVP] wrote: -----

The PAB and the Contacts folder are two different places for storing
contacts. They're not connected in any way. What is it that you want
to fix?
fix this?
 
G

Glenn

Sue
Why do new contacts go into the OAB rather than contacts

Glen

----- Sue Mosher [MVP] wrote: ----

OAB <> PAB. You can import the PAB into your Contacts folder, then remov
the PAB from the profile. PAB support is there for legacy files that go bac
to WIndows 95's Exchange client
--
Sue Mosher, Outlook MV
Author o
Microsoft Outlook Programming - Jumpstart fo
Administrators, Power Users, and Developer
http://www.outlookcode.com/jumpstart.asp


Glenn said:
Sue
I understand they are two different things. How do I get my entrie
in the OAB (PAB) to show in my contacts? I've told outlook to use contact
as an email address book. Why does MS Outlook have to have two differen
locations/files for storing address
contacts. They're not connected in any way. What is it that you wan
to fix
fix this
 
R

Russ Valentine [MVP-Outlook]

I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an entry in the
Outlook Address Book that does not exist in a Contacts Folder. The Outlook
Address Book contains no data and can only display data that resides in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Russ, I realize it's an OAB rather than a PAB, however MS Help on Outlook
calls it a PAB still. How can I get the entries in my OAB to show in my
contacts folder?
Glenn

----- Russ Valentine [MVP-Outlook] wrote: -----

Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder. That's one of the
reasons no one uses it. It was replaced by the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
I have entries in my PAB that do not show in contacts. How do I
fix this?
 
G

Glenn

Well, maybe I have an alien version of MS Outlook 2002. The embedded help files still call the address book a personal address book. I have entered new contacts into the contacts folder only to have them not display in the contacts folder however when I select the little open book icon for the address book, the new entry is there. I've even had the experience of having an entry that I just typed into a new contact not display in contacts or the address book and so I do a find on it and boom, its there and I can display the information. Can that be explained

----- Russ Valentine [MVP-Outlook] wrote: ----

I've never seen Help confuse the PAB and the OAB
Your question is confusing. There can be no such thing as an entry in th
Outlook Address Book that does not exist in a Contacts Folder. The Outloo
Address Book contains no data and can only display data that resides in
Contacts Folder
--
Russ Valentin
[MVP-Outlook
Glenn said:
Russ, I realize it's an OAB rather than a PAB, however MS Help on Outloo
calls it a PAB still. How can I get the entries in my OAB to show in m
contacts folder
Glen
----- Russ Valentine [MVP-Outlook] wrote: ----
Outlook has not used a PAB for years. Why are you
The PAB is completely separate from the Contacts Folder. That's on of th
reasons no one uses it. It was replaced by the Outlook Address Book
--
Russ Valentin
[MVP-Outlook
Glenn said:
I have entries in my PAB that do not show in contacts. How do fix this
 
R

Russ Valentine [MVP-Outlook]

I'm sure it can be explained if you tell us the precise configuration of
your Outlook Profile, how many Personal Folders exist, how many Contacts
Folders exist, how you have the Outlook Address Book configured and exactly
how you are creating these Contacts. Include your Outlook version and
whether you installed it clean or not. I would also suggest that if for some
reason you were using the PAB with this profile, that you start over with a
clean Profile that contains only one PST file and the Outlook Address Book
Service. Instructions here:
http://support.microsoft.com/support/kb/articles/q287/0/72.asp

Then to be sure you configure the Outlook Address Book correctly:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563

--
Russ Valentine
[MVP-Outlook]
Glenn said:
Well, maybe I have an alien version of MS Outlook 2002. The embedded help
files still call the address book a personal address book. I have entered
new contacts into the contacts folder only to have them not display in the
contacts folder however when I select the little open book icon for the
address book, the new entry is there. I've even had the experience of
having an entry that I just typed into a new contact not display in contacts
or the address book and so I do a find on it and boom, its there and I can
display the information. Can that be explained.
----- Russ Valentine [MVP-Outlook] wrote: -----

I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an entry in the
Outlook Address Book that does not exist in a Contacts Folder. The Outlook
Address Book contains no data and can only display data that resides in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Russ, I realize it's an OAB rather than a PAB, however MS Help on
Outlook
calls it a PAB still. How can I get the entries in my OAB to show in my
contacts folder?
Glenn
----- Russ Valentine [MVP-Outlook] wrote: -----
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder.
That's one
of the
reasons no one uses it. It was replaced by the Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
I have entries in my PAB that do not show in contacts. How do I fix this?
 
S

Sue Mosher [MVP]

Contacts are never created directly in the Outlook Address Book. (The
Outlook Address Book is a component that displays entries from your contacts
folders that have electronic addresses.) What makes you think that they are?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
G

Glenn

Here goes. I'm running Outlook 2002 (10.4712.4219)SP-2. I have one personal folder. I have one main contacts folder with two subfolders under that. When I look at my OAB from the Tools/Email Accounts/View existing address books, OAB is the only one there. When I look at the properties of the contacts file/OAB, the box is checked to use as an email as an address book. I was never using a PAB, I only mentioned PAB vs. OAB because the embedded help file calls it a PAB. It was a clean install and I have only my pst file

----- Russ Valentine [MVP-Outlook] wrote: ----

I'm sure it can be explained if you tell us the precise configuration o
your Outlook Profile, how many Personal Folders exist, how many Contact
Folders exist, how you have the Outlook Address Book configured and exactl
how you are creating these Contacts. Include your Outlook version an
whether you installed it clean or not. I would also suggest that if for som
reason you were using the PAB with this profile, that you start over with
clean Profile that contains only one PST file and the Outlook Address Boo
Service. Instructions here
http://support.microsoft.com/support/kb/articles/q287/0/72.as

Then to be sure you configure the Outlook Address Book correctly
http://support.microsoft.com/default.aspx?scid=KB;EN-US;28756

--
Russ Valentin
[MVP-Outlook
Glenn said:
Well, maybe I have an alien version of MS Outlook 2002. The embedded hel
files still call the address book a personal address book. I have entere
new contacts into the contacts folder only to have them not display in th
contacts folder however when I select the little open book icon for th
address book, the new entry is there. I've even had the experience o
having an entry that I just typed into a new contact not display in contact
or the address book and so I do a find on it and boom, its there and I ca
display the information. Can that be explained
----- Russ Valentine [MVP-Outlook] wrote: ----
I've never seen Help confuse the PAB and the OAB
Your question is confusing. There can be no such thing as an entry i th
Outlook Address Book that does not exist in a Contacts Folder. Th Outloo
Address Book contains no data and can only display data that reside in
Contacts Folder
--
Russ Valentin
[MVP-Outlook
Glenn said:
Russ, I realize it's an OAB rather than a PAB, however MS Help o
Outloo
calls it a PAB still. How can I get the entries in my OAB to show i m
contacts folder
Glen
----- Russ Valentine [MVP-Outlook] wrote: ----
Outlook has not used a PAB for years. Why are you
The PAB is completely separate from the Contacts Folder
That's on
of th
reasons no one uses it. It was replaced by the Outlook Addres Book
--
Russ Valentin
[MVP-Outlook
Glenn said:
I have entries in my PAB that do not show in contacts. How do fix this
 
G

Glenn

Because there are entries with email addresses in the OAB that are not in the contacts list, and that's where I created them at.
----- Sue Mosher [MVP] wrote: -----

Contacts are never created directly in the Outlook Address Book. (The
Outlook Address Book is a component that displays entries from your contacts
folders that have electronic addresses.) What makes you think that they are?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
R

Russ Valentine [MVP-Outlook]

Bingo. One of those three Contacts Folders will contain the entries you see
in your Outlook Address Book. It cannot be otherwise. Never make entries
directly into the Address Book interface--that's not what it's for and
you'll lose track of them. Always make entries into the Contacts Folder
where you want them to reside. Make sure you are displaying the correct
Contacts Folder(s) in the Outlook Address Book (Tools > E-mail accounts >
View or change existing directories or address books > Outlook Address Book
Change.).
I've already posted all the other solutions you might need.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Here goes. I'm running Outlook 2002 (10.4712.4219)SP-2. I have one
personal folder. I have one main contacts folder with two subfolders under
that. When I look at my OAB from the Tools/Email Accounts/View existing
address books, OAB is the only one there. When I look at the properties of
the contacts file/OAB, the box is checked to use as an email as an address
book. I was never using a PAB, I only mentioned PAB vs. OAB because the
embedded help file calls it a PAB. It was a clean install and I have only
my pst file.
----- Russ Valentine [MVP-Outlook] wrote: -----

I'm sure it can be explained if you tell us the precise configuration of
your Outlook Profile, how many Personal Folders exist, how many Contacts
Folders exist, how you have the Outlook Address Book configured and exactly
how you are creating these Contacts. Include your Outlook version and
whether you installed it clean or not. I would also suggest that if for some
reason you were using the PAB with this profile, that you start over with a
clean Profile that contains only one PST file and the Outlook Address Book
Service. Instructions here:
http://support.microsoft.com/support/kb/articles/q287/0/72.asp

Then to be sure you configure the Outlook Address Book correctly:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563

--
Russ Valentine
[MVP-Outlook]
Glenn said:
Well, maybe I have an alien version of MS Outlook 2002. The
embedded help
files still call the address book a personal address book. I have entered
new contacts into the contacts folder only to have them not display in the
contacts folder however when I select the little open book icon for the
address book, the new entry is there. I've even had the experience of
having an entry that I just typed into a new contact not display in contacts
or the address book and so I do a find on it and boom, its there and I can
display the information. Can that be explained.
----- Russ Valentine [MVP-Outlook] wrote: -----
I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an
entry in
the
Outlook Address Book that does not exist in a Contacts Folder.
The
Outlook
Address Book contains no data and can only display data that
resides
in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Russ, I realize it's an OAB rather than a PAB, however MS Help on
Outlook
calls it a PAB still. How can I get the entries in my OAB to
show in
my
contacts folder?
Glenn
----- Russ Valentine [MVP-Outlook] wrote: -----
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder.
That's one
of the
reasons no one uses it. It was replaced by the Outlook
Address
 
S

Sue Mosher [MVP]

I think Russ has you on the right track. The contacts you're looking for
could be in any of the three contacts folders. You might want to consolidate
them.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Glenn said:
Because there are entries with email addresses in the OAB that are
not in the contacts list, and that's where I created them at.
 
G

Glenn

I only make entries into my Contacts folder. I don't know what the Address Book interface is. When I want to add a contact into the contacts folder, I select that contacts folder and the select "New" from the toolbar. If I want a contact in the subfolder, I then copy from the contact view into the subfolder, and no the missing contacts are not in the subfolders, I've looked

----- Russ Valentine [MVP-Outlook] wrote: ----

Bingo. One of those three Contacts Folders will contain the entries you se
in your Outlook Address Book. It cannot be otherwise. Never make entrie
directly into the Address Book interface--that's not what it's for an
you'll lose track of them. Always make entries into the Contacts Folde
where you want them to reside. Make sure you are displaying the correc
Contacts Folder(s) in the Outlook Address Book (Tools > E-mail accounts
View or change existing directories or address books > Outlook Address Boo
I've already posted all the other solutions you might need
--
Russ Valentin
[MVP-Outlook
Glenn said:
Here goes. I'm running Outlook 2002 (10.4712.4219)SP-2. I have on
personal folder. I have one main contacts folder with two subfolders unde
that. When I look at my OAB from the Tools/Email Accounts/View existin
address books, OAB is the only one there. When I look at the properties o
the contacts file/OAB, the box is checked to use as an email as an addres
book. I was never using a PAB, I only mentioned PAB vs. OAB because th
embedded help file calls it a PAB. It was a clean install and I have onl
my pst file
----- Russ Valentine [MVP-Outlook] wrote: ----
I'm sure it can be explained if you tell us the precise configuratio
o
your Outlook Profile, how many Personal Folders exist, how man Contact
Folders exist, how you have the Outlook Address Book configured an exactl
how you are creating these Contacts. Include your Outlook version an
whether you installed it clean or not. I would also suggest that i for som
reason you were using the PAB with this profile, that you start ove with
clean Profile that contains only one PST file and the Outlook Addres Boo
Service. Instructions here
http://support.microsoft.com/support/kb/articles/q287/0/72.as
Then to be sure you configure the Outlook Address Book correctly http://support.microsoft.com/default.aspx?scid=KB;EN-US;28756
--
Russ Valentin
[MVP-Outlook
Glenn said:
Well, maybe I have an alien version of MS Outlook 2002. Th
embedded hel
files still call the address book a personal address book. I hav entere
new contacts into the contacts folder only to have them not displa in th
contacts folder however when I select the little open book icon fo th
address book, the new entry is there. I've even had the experienc o
having an entry that I just typed into a new contact not display i contact
or the address book and so I do a find on it and boom, its there an I ca
display the information. Can that be explained
----- Russ Valentine [MVP-Outlook] wrote: ----
I've never seen Help confuse the PAB and the OAB
Your question is confusing. There can be no such thing as a
entry i
th
Outlook Address Book that does not exist in a Contacts Folder
Th
Outloo
Address Book contains no data and can only display data tha
resides
in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Russ, I realize it's an OAB rather than a PAB, however MS Help on
Outlook
calls it a PAB still. How can I get the entries in my OAB to
show in
my
contacts folder?
Glenn
----- Russ Valentine [MVP-Outlook] wrote: -----
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder.
That's one
of the
reasons no one uses it. It was replaced by the Outlook
Address
 
R

Russ Valentine [MVP-Outlook]

The Address Book interface is simply the view of your Contacts Folder you
get when you open the Address Book in Outlook. That's all the Outlook
Address Book is: a view of your Contacts Folder. That's why it is not
possible for you to see an entry in your Address Book that does not exist in
at least one of your Contacts Folders.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
I only make entries into my Contacts folder. I don't know what the
Address Book interface is. When I want to add a contact into the contacts
folder, I select that contacts folder and the select "New" from the toolbar.
If I want a contact in the subfolder, I then copy from the contact view into
the subfolder, and no the missing contacts are not in the subfolders, I've
looked.
----- Russ Valentine [MVP-Outlook] wrote: -----

Bingo. One of those three Contacts Folders will contain the entries you see
in your Outlook Address Book. It cannot be otherwise. Never make entries
directly into the Address Book interface--that's not what it's for and
you'll lose track of them. Always make entries into the Contacts Folder
where you want them to reside. Make sure you are displaying the correct
Contacts Folder(s) in the Outlook Address Book (Tools > E-mail accounts >
View or change existing directories or address books > Outlook Address Book
Change.).
I've already posted all the other solutions you might need.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Here goes. I'm running Outlook 2002 (10.4712.4219)SP-2. I have
one
personal folder. I have one main contacts folder with two subfolders under
that. When I look at my OAB from the Tools/Email Accounts/View existing
address books, OAB is the only one there. When I look at the properties of
the contacts file/OAB, the box is checked to use as an email as an address
book. I was never using a PAB, I only mentioned PAB vs. OAB because the
embedded help file calls it a PAB. It was a clean install and I have only
my pst file.
----- Russ Valentine [MVP-Outlook] wrote: -----
I'm sure it can be explained if you tell us the precise
configuration
of
your Outlook Profile, how many Personal Folders exist, how
many
Contacts
Folders exist, how you have the Outlook Address Book
configured and
exactly
how you are creating these Contacts. Include your Outlook version and
whether you installed it clean or not. I would also suggest
that if
for some
reason you were using the PAB with this profile, that you
start over
with a
clean Profile that contains only one PST file and the Outlook
Address
Book
Service. Instructions here:
http://support.microsoft.com/support/kb/articles/q287/0/72.asp
Then to be sure you configure the Outlook Address Book
correctly:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563
Russ Valentine
[MVP-Outlook]
Glenn said:
Well, maybe I have an alien version of MS Outlook 2002. The
embedded help
files still call the address book a personal address book. I
have
entered
new contacts into the contacts folder only to have them not
display
in the
contacts folder however when I select the little open book
icon for
the
address book, the new entry is there. I've even had the
experience
of
having an entry that I just typed into a new contact not
display in
contacts
or the address book and so I do a find on it and boom, its
there and
I can
display the information. Can that be explained.
----- Russ Valentine [MVP-Outlook] wrote: -----
I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an
entry in
the
Outlook Address Book that does not exist in a Contacts
Folder.
The
Outlook
Address Book contains no data and can only display data that
resides
in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Russ, I realize it's an OAB rather than a PAB, however MS Help on Outlook
calls it a PAB still. How can I get the entries in my OAB to
show in
my
contacts folder?
Glenn
----- Russ Valentine [MVP-Outlook] wrote: -----
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder. That's one
of the
reasons no one uses it. It was replaced by the Outlook
Address
Book.
--
Russ Valentine
[MVP-Outlook]
I have entries in my PAB that do not show in contacts. How do I
fix this?
 
G

Glenn

Well Russ, I beg to differ with you. I have entries that show in the OAB when I select it from the tool bar, that do not display in the contact view

----- Russ Valentine [MVP-Outlook] wrote: ----

The Address Book interface is simply the view of your Contacts Folder yo
get when you open the Address Book in Outlook. That's all the Outloo
Address Book is: a view of your Contacts Folder. That's why it is no
possible for you to see an entry in your Address Book that does not exist i
at least one of your Contacts Folders
--
Russ Valentin
[MVP-Outlook
Glenn said:
I only make entries into my Contacts folder. I don't know what th
Address Book interface is. When I want to add a contact into the contact
folder, I select that contacts folder and the select "New" from the toolbar
If I want a contact in the subfolder, I then copy from the contact view int
the subfolder, and no the missing contacts are not in the subfolders, I'v
looked
----- Russ Valentine [MVP-Outlook] wrote: ----
Bingo. One of those three Contacts Folders will contain the entrie
you se
in your Outlook Address Book. It cannot be otherwise. Never mak entrie
directly into the Address Book interface--that's not what it's fo an
you'll lose track of them. Always make entries into the Contact Folde
where you want them to reside. Make sure you are displaying th correc
Contacts Folder(s) in the Outlook Address Book (Tools > E-mai
accounts >> View or change existing directories or address books > Outloo
Address Boo
I've already posted all the other solutions you might need
--
Russ Valentin
[MVP-Outlook
Glenn said:
Here goes. I'm running Outlook 2002 (10.4712.4219)SP-2. I hav
on
personal folder. I have one main contacts folder with two subfolder unde
that. When I look at my OAB from the Tools/Email Accounts/Vie existin
address books, OAB is the only one there. When I look at th properties o
the contacts file/OAB, the box is checked to use as an email as a addres
book. I was never using a PAB, I only mentioned PAB vs. OAB becaus th
embedded help file calls it a PAB. It was a clean install and I hav onl
my pst file
----- Russ Valentine [MVP-Outlook] wrote: ----
I'm sure it can be explained if you tell us the precis
configuratio
o
your Outlook Profile, how many Personal Folders exist, ho
man
Contact
Folders exist, how you have the Outlook Address Boo
configured an
exactl
how you are creating these Contacts. Include your Outloo version an
whether you installed it clean or not. I would also sugges
that i
for som
reason you were using the PAB with this profile, that yo
start ove
with
clean Profile that contains only one PST file and the Outloo
Addres
Boo
Service. Instructions here
http://support.microsoft.com/support/kb/articles/q287/0/72.as
Then to be sure you configure the Outlook Address Boo
correctly
http://support.microsoft.com/default.aspx?scid=KB;EN-US;28756
Russ Valentin
[MVP-Outlook
Glenn said:
Well, maybe I have an alien version of MS Outlook 2002. Th
embedded help
files still call the address book a personal address book. I
have
entered
new contacts into the contacts folder only to have them not
display
in the
contacts folder however when I select the little open book
icon for
the
address book, the new entry is there. I've even had the
experience
of
having an entry that I just typed into a new contact not
display in
contacts
or the address book and so I do a find on it and boom, its
there and
I can
display the information. Can that be explained.
----- Russ Valentine [MVP-Outlook] wrote: -----
I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an
entry in
the
Outlook Address Book that does not exist in a Contacts
Folder.
The
Outlook
Address Book contains no data and can only display data that
resides
in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Russ, I realize it's an OAB rather than a PAB, however MS Help on Outlook
calls it a PAB still. How can I get the entries in my OAB to
show in
my
contacts folder?
Glenn
----- Russ Valentine [MVP-Outlook] wrote: -----
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder. That's one
of the
reasons no one uses it. It was replaced by the Outlook
Address
Book.
--
Russ Valentine
[MVP-Outlook]
I have entries in my PAB that do not show in contacts. How do I
fix this?
 
G

Glenn

Sue,
I did consolidate them. One was empty, it was "Outlook PCS". I deleted it. The others I copied into the main contacts folder, then deleted it. There are still addresses in the OAB that do not display in the contacts folder.

----- Sue Mosher [MVP] wrote: -----

I think Russ has you on the right track. The contacts you're looking for
could be in any of the three contacts folders. You might want to consolidate
them.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



not in the contacts list, and that's where I created them at.
 
R

Russ Valentine [MVP-Outlook]

Only you can sort it. I've given you all the tools. I cannot do it from
here. What you claim is simply not possible. You're overlooking something.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Well Russ, I beg to differ with you. I have entries that show in the OAB
when I select it from the tool bar, that do not display in the contact view.
----- Russ Valentine [MVP-Outlook] wrote: -----

The Address Book interface is simply the view of your Contacts Folder you
get when you open the Address Book in Outlook. That's all the Outlook
Address Book is: a view of your Contacts Folder. That's why it is not
possible for you to see an entry in your Address Book that does not exist in
at least one of your Contacts Folders.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
I only make entries into my Contacts folder. I don't know what the
Address Book interface is. When I want to add a contact into the contacts
folder, I select that contacts folder and the select "New" from the toolbar.
If I want a contact in the subfolder, I then copy from the contact view into
the subfolder, and no the missing contacts are not in the subfolders, I've
looked.
----- Russ Valentine [MVP-Outlook] wrote: -----
Bingo. One of those three Contacts Folders will contain the
entries
you see
in your Outlook Address Book. It cannot be otherwise. Never
make
entries
directly into the Address Book interface--that's not what it's
for
and
you'll lose track of them. Always make entries into the
Contacts
Folder
where you want them to reside. Make sure you are displaying
the
correct
Contacts Folder(s) in the Outlook Address Book (Tools > E-mail
accounts >> View or change existing directories or address books
Outlook
Address Book
Change.).
I've already posted all the other solutions you might need.
--
Russ Valentine
[MVP-Outlook]
Glenn said:
Here goes. I'm running Outlook 2002 (10.4712.4219)SP-2. I have
one
personal folder. I have one main contacts folder with two
subfolders
under
that. When I look at my OAB from the Tools/Email
Accounts/View
existing
address books, OAB is the only one there. When I look at the properties of
the contacts file/OAB, the box is checked to use as an email
as an
address
book. I was never using a PAB, I only mentioned PAB vs. OAB
because
the
embedded help file calls it a PAB. It was a clean install and
I have
only
my pst file.
----- Russ Valentine [MVP-Outlook] wrote: -----
I'm sure it can be explained if you tell us the precise
configuration
of
your Outlook Profile, how many Personal Folders exist, how
many
Contacts
Folders exist, how you have the Outlook Address Book
configured and
exactly
how you are creating these Contacts. Include your Outlook version and
whether you installed it clean or not. I would also suggest
that if
for some
reason you were using the PAB with this profile, that you
start over
with a
clean Profile that contains only one PST file and the Outlook
Address
Book
Service. Instructions here:
http://support.microsoft.com/support/kb/articles/q287/0/72.asp
Then to be sure you configure the Outlook Address Book correctly:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;287563
--
Russ Valentine
[MVP-Outlook]
Well, maybe I have an alien version of MS Outlook 2002. The embedded help
files still call the address book a personal address book. I
have
entered
new contacts into the contacts folder only to have them not
display
in the
contacts folder however when I select the little open book
icon for
the
address book, the new entry is there. I've even had the
experience
of
having an entry that I just typed into a new contact not
display in
contacts
or the address book and so I do a find on it and boom, its
there and
I can
display the information. Can that be explained.
----- Russ Valentine [MVP-Outlook] wrote: -----
I've never seen Help confuse the PAB and the OAB.
Your question is confusing. There can be no such thing as an entry in
the
Outlook Address Book that does not exist in a Contacts
Folder.
The
Outlook
Address Book contains no data and can only display data that resides
in a
Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Russ, I realize it's an OAB rather than a PAB, however MS Help on
Outlook
calls it a PAB still. How can I get the entries in my OAB
to
show in
my
contacts folder?
Glenn
----- Russ Valentine [MVP-Outlook] wrote: -----
Outlook has not used a PAB for years. Why are you?
The PAB is completely separate from the Contacts Folder.
That's one
of the
reasons no one uses it. It was replaced by the Outlook Address
Book.
--
Russ Valentine
[MVP-Outlook]
I have entries in my PAB that do not show in contacts. How do I
fix this?
 

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