Page changes format

V

Vicki_g

I print a large (26"x36" ) calendar in Publisher. I've had to change to a
different plotter. Everytime I go into the page set up to select the new
plotter, Publisher changes the format of my calendar to gibberish. I can
print other Publisher documents to this plotter and someone else can print
the calendar to the plotter, but I'm not able to figure out my problem. Can
anyone help? Thanks in advance.
 
V

Vicki_g

I assume I have the newest driver because I can print another large document
(same size 26"x36"). It's just the calendar that won't print for me. And it's
not even a printing issue. As soon as I go into the document's page set up
and I choose the printer (it's a Designjet 5500 PS), once I okay it, I get a
message saying "changing document" and the whole document changes to a mess -
it defaults back to 2002 instead of 2006, and it adds a bunch of graphics and
messes up my original document. This happens as soon as I okay the page set
up change. I have to figure out a way to fix this and I'm totally stumped.
Thanks.
 
M

Mary Sauer

I can only assume Publisher cannot adjust the calendar wizard to the new size.
Your other user, are they using the same calendar file? You may have to open a
new publication, setup the printer, insert pages, copy/paste from the original
and manually adjust the objects.
 
V

Vicki_g

V

Vicki_g

It's not really the calendar wizard I'm using. It's a series of 12 tables
(one for each month) and I input the dates manually. It can be printed from
my computer as long as I'm not logged in as me. My I/T guy thinks it might be
something in my profile that's corrupting the document, because he can print
it from his computer and from my computer, as long as he logs in as himself.
But I can print other documents of the same large size (26x36) from
Publisher. I have never been able to print this calendar from the new plotter
- I had been using a different one, and never had any problem. I tried the
copy/paste into a new document, but that wouldn't work either. As soon as the
new printer gets selected (and even if I set the new printer as the default
and don't have to select it), the document goes haywire.
 
M

Mary Sauer

Right-click the printer in the Printer & Fax folder, properties, security tab,
are you allowed?
 
V

Vicki_g

Yes. It lists "everyone" as being allowed to print. And I can print something
else there, just not this calendar. There are so many graphics in it that
maybe it confuses the printer, however someone else is able to print it
logged in as him. But a different I/T person couldn't print it when he tried
logging in. I'm not sure if it's a network problem with the printer and my
computer, or a document problem. As soon as I okay the new printer, my whole
document changes - it throws a yearly 2002 calendar and Publisher default
graphics holders in the middle of my document and changes all the formatting.
P.S. Thanks for all your responses on this.
 
M

Mary Sauer

Was the calendar originally created with the wizard? This is the only time I see
the message about changing the document. Have you setup the printer before you
create the calendar? Open a new publication, setup the printer and page, copy,
paste a page from your original document, does it print okay now? Are the
drivers for the printer current?

Have you checked your profile to see if it is corrupt?
 
V

Vicki_g

Nothing we've done so far works. I can set up the page and choose the
printer, then copy and paste the calendar. When I look at "print preview", it
shows the document not fitting properly on the page size. I think that's
where the problem may be - somewhere in the paper size selection. I haven't
been able to select a size or format that works. The calendar wasn't created
with the wizard because I have to manually go in and change each date. Also,
because of the size, I have to work with the document in landscape mode, so I
have to turn my head sideways to view and work on it.
 
V

Vicki_g

I have solved my problem! It was in the page set up and printer settings. I
had to select the 'post script custom" paper type and go from there. I still
don't know why the publication kept changing the way it did or why I had to
choose the settings I chose, but it works now and that's all I need. Thanks
very much for all your help.
 

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