Photodraw does not work after upgrade to W2K SP4

[Steve Richards France]

When I upgrade win 2000 to sp 4 my existing Photodraw software ceased to run.
The logo page appears, followed by the usual errror report.

 

[Og]

Between MS Office, MS PhotoDraw, and MS Windows 2000, there are thousands
(in not tens of thousands) of possible error messages. The phrase "...the
usual error report" could not be more meaningless and useless to us in our
attempt to assist you.

What, exactly, word for word, is the error message?

steve

 

[Bob I]

I've never seen error contain 4 r's, so it can't be the usual report.
Try including the actual text the system provides for trouble shooting.

 

[Steve Richards France]

Sorry for being vague but having used windows since the very beginning I
thought everyone knew what "usual error message" . It refers to the fact
that the error message is not self explanatory. I.E. This one says '
Photodraw.exe has generated errors and will be closed by windows. You will
need to restart the program.

Also, I have built 2 AMD64 computers (with different mobos etc) and used
them to isolate the point at which photodraw becomes inoperable and to ensure
it is not equipment sensitive. W2k writes an error log (it says) which seems
to be in a file ('software') which is not readable by word, notebook, etc.
Also, I can update with other security mods without failure but when SP4 is
loaded photodraw fails.

Hope this helps you to help me.

Stephen.

 

[Steve Richards France]

Sorry for being vague but having used windows since the very beginning I
thought everyone knew what "usual error message" . It refers to the fact
that the error message is not self explanatory. I.E. This one says '
Photodraw.exe has generated errors and will be closed by windows. You will
need to restart the program.

Also, I have built 2 AMD64 computers (with different mobos etc) and used
them to isolate the point at which photodraw becomes inoperable and to ensure
it is not equipment sensitive. W2k writes an error log (it says) which seems
to be in a file ('software') which is not readable by word, notebook, etc.
Also, I can update with other security mods without failure but when SP4 is
loaded photodraw fails.

Hope this helps you to help me.

Stephen.

 

[Bob Buckland ?:-\)]

Hi Stephen,

As far as I've seen both in the Photodraw newsgroup (link below)
and elsewhere something in SP4 breaks (now discontinued) Photodraw
on Windows 2000, although sometimes someone will get it to work
(depending on what was installed when), but rarely. Even Windows
compatability mode set to Win 98 or Win95 doesn't seem to get past
it, however it's more often a 'can't write memory' error that.

=========
Sorry for being vague but having used windows since the very beginning I
thought everyone knew what "usual error message" . It refers to the fact
that the error message is not self explanatory. I.E. This one says '
Photodraw.exe has generated errors and will be closed by windows. You will
need to restart the program.

Also, I have built 2 AMD64 computers (with different mobos etc) and used
them to isolate the point at which photodraw becomes inoperable and to ensure
it is not equipment sensitive. W2k writes an error log (it says) which seems
to be in a file ('software') which is not readable by word, notebook, etc.
Also, I can update with other security mods without failure but when SP4 is
loaded photodraw fails.

Hope this helps you to help me.

Stephen>>
--
LLet us know if this has helped you,

Bob Buckland ?
MS Office System Products MVP
*courtesy is not expensive and can pay big dividends8

A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsoft.public.photodraw
or via browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.photodraw

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com

 

[Steve Richards France]

Thanks Bob

That was rather the answer I expected. Shame really because photodraw is a
pretty good piece of software for my purposes

Many thanks Stephen

 

[Bob I]

Anything useful in the event viewer?

Start, Run, eventvwr.msc

 

[Steve Richards France]

Hi Bob

Nothing in the event log. I ran photodraw tosee if an event was added and
nothing.

 

[Bob I]

I'm not coming up with any thing useful in the Knowledge base articles
either. Sorry.
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

 

[Steve Richards France]

Hi Bob

I think you did pretty well really, I couldn't even find a photodraw
discussion group.

I know MS are not the best at maintaining upgrade and compatibility but this
has really disappointed me because photodraw worked so well for my purposes.

Thanks for all your help

Stephen

I'm not coming up with any thing useful in the Knowledge base articles
either. Sorry.
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

Hi Bob

Nothing in the event log. I ran photodraw tosee if an event was added and
nothing.

:

 

[Bob I]

You're welcome, sorry we couldn't make it work that way.

Hi Bob

I think you did pretty well really, I couldn't even find a photodraw
discussion group.

I know MS are not the best at maintaining upgrade and compatibility but this
has really disappointed me because photodraw worked so well for my purposes.

Thanks for all your help

Stephen

:

I'm not coming up with any thing useful in the Knowledge base articles
either. Sorry.
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

Steve Richards France wrote:

Hi Bob

Nothing in the event log. I ran photodraw tosee if an event was added and
nothing.

:



Anything useful in the event viewer?

Start, Run, eventvwr.msc

Steve Richards France wrote:



Sorry for being vague but having used windows since the very beginning I
thought everyone knew what "usual error message" . It refers to the fact
that the error message is not self explanatory. I.E. This one says '
Photodraw.exe has generated errors and will be closed by windows. You will
need to restart the program.

Also, I have built 2 AMD64 computers (with different mobos etc) and used
them to isolate the point at which photodraw becomes inoperable and to ensure
it is not equipment sensitive. W2k writes an error log (it says) which seems
to be in a file ('software') which is not readable by word, notebook, etc.
Also, I can update with other security mods without failure but when SP4 is
loaded photodraw fails.

Hope this helps you to help me.

Stephen.

:




I've never seen error contain 4 r's, so it can't be the usual report.
Try including the actual text the system provides for trouble shooting.

Steve Richards France wrote:




When I upgrade win 2000 to sp 4 my existing Photodraw software ceased to run.
The logo page appears, followed by the usual errror report.