Pictures will not display or print in W97

[cayce]

If this is a 2nd post of same question, I apologize in advance. Something
weird happened when I tried to post my original issue.

I cannot get pictures to display OR print in a W97 document. A pdf version
of the file also will not display pictures.

I have an unusual situation in that the file started out in W2003. I then
had to open on W97 and insert the pictures. I have placed the pictures as
in-line text within a borderless tables. I went though the document, adding
in the pictures. When I went back to the document at a later time for another
reason, I noticed the pictures were not displayed or printing on hard copy.

These pictures are not being copied off the web. I either chose, insert,
picture, from file—or—I copied from another W97 document and used paste
special, then unchecked the float over text so they’d be placed in-line.

I have reviewed the threads on this forum. None of them speak to pictures
not displaying OR printing. I have gone to the suggested Word MVP Site
locations too. None of these articles address my same situation.

Does anyone have any ideas on this besides the suggestions of being in page
layout, make sure view and print tabs in options are set to drawings and not
picture placeholders, changing hardware acceleration, don’t paste from web.

Suggestions would be greatly appreaciated.

 

[garfield-n-odie [MVP]]

In Word, click on Tools | Options | View tab | check the "Drawings" box
and uncheck the "Picture placeholders" box | Print tab | check the
"Drawing objects" box | OK.

 

[Suzanne S. Barnhill]

Cayce says s/he's already done this. No indication whether there's a red X.
If so, http://word.mvps.org/FAQs/AppErrors/RedX.htm might help.

 

[cayce]

Cayce says s/he's already done this. No indication whether there's a red X.
If so, http://word.mvps.org/FAQs/AppErrors/RedX.htm might help.





Suzanne..no Red X's, just a white box with black outline that seems to act as a placholder.

I'm not sure where to go from here.

 

[Suzanne S. Barnhill]

And you absolutely do not have "Picture placeholders" checked? I don't know
where to go from here, either.

 

[cayce]

Suzanne...I have triple checked.

In options under View, I do NOT have picture placeholders checked; I do
have drawings, object anchors, animated text, screen tips, highlight, and
bookmarks checked. In options under Print, I have drawing objects checked
(under include with document).

Let me know if you'd want a gander at this document. I am feeling like I'm
in the Twilight Zone here.

 

[Suzanne S. Barnhill]

Yes, send it my way and I'll take a look.

Suzanne...I have triple checked.

In options under View, I do NOT have picture placeholders checked; I do
have drawings, object anchors, animated text, screen tips, highlight, and
bookmarks checked. In options under Print, I have drawing objects checked
(under include with document).

Let me know if you'd want a gander at this document. I am feeling like I'm
in the Twilight Zone here.

 

[cayce]

It's on its way to you now.

Yes, send it my way and I'll take a look.

 

[Suzanne S. Barnhill]

Don't look for an answer right away, as I seem to be having problems with
email at the moment.

 

[Suzanne S. Barnhill]

Just to follow up, I saw the same thing "cayce" did and was unable to
determine an explanation for it unless there's something wrong with the
graphics themselves (perhaps one of the flavors of TIFF that Word doesn't
like?).

 

[CyberTaz]

Hi Suzanne -

I don't mean to "butt in" "but" this one has my curiosity piqued :0)

Just to follow up, I saw the same thing "cayce" did and was unable to
determine an explanation for it unless there's something wrong with the
graphics themselves (perhaps one of the flavors of TIFF that Word doesn't
like?).

The curious thing about that is that the pictures reportedly *did* show up
when first inserted in the Word 97 doc. It may help to know what image file
format was used originally but it doesn't seem like that should make a
difference at this point. If they worked with 97 they should work with
anything more current... Even the doc file format is the same to 2003, no?

I'm wondering if there's document corruption, perhaps due to the images
being in a table? Did you try the Save As Web page trick to see if the
images were salvageable?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Suzanne S. Barnhill]

Because the cover email did not include the information on the original
creation sequence, I was assuming that the document had been created in Word
97 and was being worked on exclusively in that version, and I also didn't
realize that they had been displayed originally, but I agree that your
suggestion is worth pursuing. I did try copying one of the pictures and
pasting into a new document, and that didn't help.

When I clicked on one of the "placeholders," I got a message saying, "There
is not enough memory or disk space to display the picture," which is bogus
on its face since I had plenty of both memory and disk space; moreover, in
such situations in the past, Word would just enable picture placeholders for
the entire document, not selectively (and the "Picture placeholders" box in
Tools | Options | View would then be checked).

 

[CyberTaz]

Hi Suzanne -

"There is not enough memory or disk space to display the picture,"

I think this message also gets thrown at you if the data being called for
isn't *in* memory & can't be assessed from the file (disk). Word seems to
know there is supposed to be a picture there, but has no idea what it is
supposed to 'look' like. It doesn't sound like resurrecting the pictures is
likely within the doc as it stands.

Kudos for the noble effort, though!

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Suzanne S. Barnhill]

I assume you meant "unlikely," and I agree.

Hi Suzanne -



I think this message also gets thrown at you if the data being called for
isn't *in* memory & can't be assessed from the file (disk). Word seems to
know there is supposed to be a picture there, but has no idea what it is
supposed to 'look' like. It doesn't sound like resurrecting the pictures is
likely within the doc as it stands.

Kudos for the noble effort, though!

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[cayce]

Just as a follow up on my end, the pictures are often, but not always
copied and pasted from another W97 document.

I did mention that I have an unusual situation in that the document started
in W2003 and then I had to open in W97 and reinsert the pictures from another
W97 document. In W2003 , the pictures were placed within tables, usually as
in-line text . When I went to work on the document in W97, many of the
pictures had left their position within the table. I had to reinsert them,
usually using paste special, then deselecting the float over text option. If
the picture was a grouped item (like if there were callouts), I had to take
screenshots and then reinsert the screenshot.

The screenshots are primarily .jpgs. However, I realize now there is a 3rd
possibility. Some might be copied/pasted special from an image captures out
of a pdf page of the W97 file page that contained the graphic I needed. I
found as I was working with this and a bunch of other documents in the same
situation that it was quicker to capture the needed image from the pdf. This
was because pasting the screenshot into Paint or Photoshop led to some
unreliable consequences (like Paints crop feature not allowing to crop that
way I needed to, or Photoshop sometimes giving a strange color to the graphic
or changing the callout typeface). As I have been working with this pile of
documents, it has involved a lot of trial and error.

None of these images are EPS. Usually, they are jpgs, but could be .tif that
got pasted from a W97 document that serves as my baseline, fallback file in
case I have problems. Then there are the image captures from pdf file too.

Bottom line for me, if I create any more pdf files to get image captures
from, I am going to save that capture as a .jpg in Paint. Then choose file,
insert, picture. I'll use Paint since it is a Microsoft application and I
think Word will take more kindly towards it.

I have been diddling with this project for awhile now and realize I didn't
clue you all in on this 3rd image insertion method I'd devised. Sorry, if I
was not thorough enough in my presenting the scenario.

Yup... the Twilight Zone is alive and well in my neighborhood.

 

[Suzanne S. Barnhill]

I think Word's internal handling of graphics has probably changed between
Word 97 and 2003. I believe currently all embedded pictures are stored
internally in PNG format, which would not be available in Word 97, so that
might be part of the issue.