Printing problems...

[Simon]

All

I could really do with some help here...

recently rebuilt machine (W98SE, Publisher 2000) and a new (different)
printer.

Wife had a crash yesterday (I wasn't there so I don't really know the
circumstances) and since then all her existing documents (and there are a
lot) are printing at about 1/4 sheet size (previously all had been OK).

New documents don't appear to affected.
I can copy the content from an old doc to a new doc and it prints OK.
Checked all page setup settings (document and printer)
Deleted and re-installed the printer (using the latest driver - again)
Other applications (ie Word) don't appear to be affected

any suggestions?

TIA

S

 

[Mary Sauer]

Publisher saves all printer information within each document, no doubt the older
publications are looking for the old printer. You need to completely clean out all
traces of the old printer and the new printer and re-install.
How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

It may be helpful to disable the printer before you open Publisher.

How to troubleshoot general printing problems in Windows 98 and in Windows Millennium
Edition (Me) when you are using Office products
http://support.microsoft.com/default.aspx?scid=kb;en-us;870969

 

[Simon]

Publisher saves all printer information within each document, no doubt
the older publications are looking for the old printer. You need to
completely clean out all traces of the old printer and the new printer
and re-install. How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

It may be helpful to disable the printer before you open Publisher.

How to troubleshoot general printing problems in Windows 98 and in
Windows Millennium Edition (Me) when you are using Office products
http://support.microsoft.com/default.aspx?scid=kb;en-us;870969

Mary

Many thanks for this!!

this is pretty much the process that I followed (there had only ever been one
printer installed to this machine, albeit different to the printer available
when the documents were drafted)

I ran the publisher 'repair' option (from the add/remove programs) and it
seems to have resolved itself (although a couple of documents still seem a
little recalcitrant...)

once again, may thanks

S

 

[Mary Sauer]

Looks as though you helped yourself, thanks for posting back however, someone else
may benefit from your fix.