printing shrunk

[Caroline]

Help Help Help
In print preview, my letter looks perfect. when I print, it shrinks and
gets smooched at the top of the page. I have tried changing paper size and
nothing works. I am using Macros??

 

[Sammy]

Go to "Print" on the lower left hand side of the popup window there is a
"Print what" make sure that says "document" and not "document with markup"

 

[caroline]

i don't even have that option "document with markup" it says "document".
it's like when I print, it prints 2 pages on one but that item is not check
marked.