Problem with Powerpoint and Excel after an admin. Installation

B

bema

We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

Bob Buckland ?:-\)

Hi Bema,

I'm not sure I'm clear on where in the process you're
seeing the problem when you mention a spreadsheet
for both Excel and Powerpoint but mention that the
error/conversion method appears when starting Word?

Can you detail the steps you're following when you
see the error?


Is this Office 2003? Is the language of the template,
the Office edition and the client PC the same default?

What is the exact error message or dialog you're receiving?

Does the same error occur if you're logged in as the
administrator?

If you install manually do you get the same error?

Are you using Drive letters/paths or UNC routing for
the templates?

======
We have created an admin. Installation point. In the configuration of the
MST.file, is a New Spreadsheet/CustomPolicy1 whiches link to a template on a
server.
We have created this for Excel and Powerpoint. When the User Powerpoint or
Excel starts, first word opens an brings some convertation errors. Over the
explorer both files starting correctly>>
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 
B

bema

Hi Bob

After the starting of Word2003
The message in the window is:
Select the encoding, withch your document make readable
i can decide between 3 encodings
- Windows
- MsDos
- Other

but the Result is the same, Word opens a new document, and Powerpoint opens
a new Presentation from the template.

I've tested also as Admin

I haven't tested with a manually Installation

For the test's i've used drive letters & UNC path's

bema



Yes it is Office2003 with W2k & XP SP1&2 clients.
The language of the Poerpoint installation and the template is the same.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Outlook Desktop (latest) stopped syncing IMAP accpounts from selfowned Mail server. 0
Copy and Paste Special in Excel #REF error 1
Office 2003 Admin Installation Point 0
ODBC error 100 when accessing Bookkeeper version 15 software (accounting software using Access dbase) 0
Office 2007 using OCT won't let me add .msi 0
creating 2 silnt admin installs for Office 2007 1
Office 2007 with non admin account 2
Quiet install on restricted user with admin credentials 0

Top