Problem with Product Keys for 2007

R

Rick Martin

All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick
 
V

Vincent Xu [MSFT]

Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
V

Vincent Xu [MSFT]

Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
V

Vincent Xu [MSFT]

Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
V

Vincent Xu [MSFT]

Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
J

Jeff

Vincent,
So there's been issues huh?


Jeff

Vincent Xu said:
Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
J

Jeff

Vincent,
So there's been issues huh?


Jeff

Vincent Xu said:
Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
J

Jeff

Vincent,
So there's been issues huh?


Jeff

Vincent Xu said:
Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
J

Jeff

Vincent,
So there's been issues huh?


Jeff

Vincent Xu said:
Hi Rick,

For licensing questions:

You can call 1-800-426-9400 (select option 4), Monday through Friday, 6:00
A.M. to 6:00 P.M. (PST) to speak directly to a Microsoft licensing
specialist. Worldwide customers can use the Guide to Worldwide Microsoft
Licensing Sites http://www.microsoft.com/licensing/index/worldwide.asp to
find contact information in their locations.

Thanks.

Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
 
M

Milly Staples [MVP - Outlook]

That is the standard licensing question option available since gawd knows when - indicates nothing about any current problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| Vincent,
| So there's been issues huh?
|
|
| Jeff
|
| || Hi Rick,
||
|| For licensing questions:
||
|| You can call 1-800-426-9400 (select option 4), Monday through
|| Friday, 6:00 A.M. to 6:00 P.M. (PST) to speak directly to a
|| Microsoft licensing specialist. Worldwide customers can use the
|| Guide to Worldwide Microsoft Licensing Sites
|| http://www.microsoft.com/licensing/index/worldwide.asp to find
|| contact information in their locations.
||
|| Thanks.
||
|| Best regards,
||
|| Vincent Xu
|| Microsoft Online Partner Support
||
|| ======================================================
|| Get Secure! - www.microsoft.com/security
|| ======================================================
|| When responding to posts, please "Reply to Group" via your
|| newsreader so that others
|| may learn and benefit from this issue.
|| ======================================================
|| This posting is provided "AS IS" with no warranties,and confers no
|| rights. ======================================================
||
||
||
|| --------------------
|||| Thread-Topic: Problem with Product Keys for 2007
|||| thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
|||| X-WBNR-Posting-Host: 131.44.121.21
|||| From: =?Utf-8?B?UmljayBNYXJ0aW4=?= <[email protected]>
|||| Subject: Problem with Product Keys for 2007
|||| Date: Mon, 13 Nov 2006 06:31:03 -0800
|||| Lines: 11
|||| Message-ID: <[email protected]>
|||| MIME-Version: 1.0
|||| Content-Type: text/plain;
|||| charset="Utf-8"
|||| Content-Transfer-Encoding: 7bit
|||| X-Newsreader: Microsoft CDO for Windows 2000
|||| Content-Class: urn:content-classes:message
|||| Importance: normal
|||| Priority: normal
|||| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
|||| Newsgroups: microsoft.public.office.setup
|||| Path: TK2MSFTNGXA01.phx.gbl
|||| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:109055
|||| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
|||| X-Tomcat-NG: microsoft.public.office.setup
||||
|||| All,
||||
|||| Downloaded Office Suite, Visio, OneNote and Infopath from Technet
|||| Plus area last night. Installed on two of my machines. When I
|||| tried to activate my copy of Infopath I was told I had exceeded
|||| the maximum number of activations allowed. It appears Infopath
|||| and OneNote share same product key but doesn't differentiate among
|||| products. Anyone else having problems yet?
||||
|||| Thanks,
||||
|||| Rick
 
M

Milly Staples [MVP - Outlook]

That is the standard licensing question option available since gawd knows when - indicates nothing about any current problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| Vincent,
| So there's been issues huh?
|
|
| Jeff
|
| || Hi Rick,
||
|| For licensing questions:
||
|| You can call 1-800-426-9400 (select option 4), Monday through
|| Friday, 6:00 A.M. to 6:00 P.M. (PST) to speak directly to a
|| Microsoft licensing specialist. Worldwide customers can use the
|| Guide to Worldwide Microsoft Licensing Sites
|| http://www.microsoft.com/licensing/index/worldwide.asp to find
|| contact information in their locations.
||
|| Thanks.
||
|| Best regards,
||
|| Vincent Xu
|| Microsoft Online Partner Support
||
|| ======================================================
|| Get Secure! - www.microsoft.com/security
|| ======================================================
|| When responding to posts, please "Reply to Group" via your
|| newsreader so that others
|| may learn and benefit from this issue.
|| ======================================================
|| This posting is provided "AS IS" with no warranties,and confers no
|| rights. ======================================================
||
||
||
|| --------------------
|||| Thread-Topic: Problem with Product Keys for 2007
|||| thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
|||| X-WBNR-Posting-Host: 131.44.121.21
|||| From: =?Utf-8?B?UmljayBNYXJ0aW4=?= <[email protected]>
|||| Subject: Problem with Product Keys for 2007
|||| Date: Mon, 13 Nov 2006 06:31:03 -0800
|||| Lines: 11
|||| Message-ID: <[email protected]>
|||| MIME-Version: 1.0
|||| Content-Type: text/plain;
|||| charset="Utf-8"
|||| Content-Transfer-Encoding: 7bit
|||| X-Newsreader: Microsoft CDO for Windows 2000
|||| Content-Class: urn:content-classes:message
|||| Importance: normal
|||| Priority: normal
|||| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
|||| Newsgroups: microsoft.public.office.setup
|||| Path: TK2MSFTNGXA01.phx.gbl
|||| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:109055
|||| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
|||| X-Tomcat-NG: microsoft.public.office.setup
||||
|||| All,
||||
|||| Downloaded Office Suite, Visio, OneNote and Infopath from Technet
|||| Plus area last night. Installed on two of my machines. When I
|||| tried to activate my copy of Infopath I was told I had exceeded
|||| the maximum number of activations allowed. It appears Infopath
|||| and OneNote share same product key but doesn't differentiate among
|||| products. Anyone else having problems yet?
||||
|||| Thanks,
||||
|||| Rick
 
M

Milly Staples [MVP - Outlook]

That is the standard licensing question option available since gawd knows when - indicates nothing about any current problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| Vincent,
| So there's been issues huh?
|
|
| Jeff
|
| || Hi Rick,
||
|| For licensing questions:
||
|| You can call 1-800-426-9400 (select option 4), Monday through
|| Friday, 6:00 A.M. to 6:00 P.M. (PST) to speak directly to a
|| Microsoft licensing specialist. Worldwide customers can use the
|| Guide to Worldwide Microsoft Licensing Sites
|| http://www.microsoft.com/licensing/index/worldwide.asp to find
|| contact information in their locations.
||
|| Thanks.
||
|| Best regards,
||
|| Vincent Xu
|| Microsoft Online Partner Support
||
|| ======================================================
|| Get Secure! - www.microsoft.com/security
|| ======================================================
|| When responding to posts, please "Reply to Group" via your
|| newsreader so that others
|| may learn and benefit from this issue.
|| ======================================================
|| This posting is provided "AS IS" with no warranties,and confers no
|| rights. ======================================================
||
||
||
|| --------------------
|||| Thread-Topic: Problem with Product Keys for 2007
|||| thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
|||| X-WBNR-Posting-Host: 131.44.121.21
|||| From: =?Utf-8?B?UmljayBNYXJ0aW4=?= <[email protected]>
|||| Subject: Problem with Product Keys for 2007
|||| Date: Mon, 13 Nov 2006 06:31:03 -0800
|||| Lines: 11
|||| Message-ID: <[email protected]>
|||| MIME-Version: 1.0
|||| Content-Type: text/plain;
|||| charset="Utf-8"
|||| Content-Transfer-Encoding: 7bit
|||| X-Newsreader: Microsoft CDO for Windows 2000
|||| Content-Class: urn:content-classes:message
|||| Importance: normal
|||| Priority: normal
|||| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
|||| Newsgroups: microsoft.public.office.setup
|||| Path: TK2MSFTNGXA01.phx.gbl
|||| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:109055
|||| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
|||| X-Tomcat-NG: microsoft.public.office.setup
||||
|||| All,
||||
|||| Downloaded Office Suite, Visio, OneNote and Infopath from Technet
|||| Plus area last night. Installed on two of my machines. When I
|||| tried to activate my copy of Infopath I was told I had exceeded
|||| the maximum number of activations allowed. It appears Infopath
|||| and OneNote share same product key but doesn't differentiate among
|||| products. Anyone else having problems yet?
||||
|||| Thanks,
||||
|||| Rick
 
M

Milly Staples [MVP - Outlook]

That is the standard licensing question option available since gawd knows when - indicates nothing about any current problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jeff asked:

| Vincent,
| So there's been issues huh?
|
|
| Jeff
|
| || Hi Rick,
||
|| For licensing questions:
||
|| You can call 1-800-426-9400 (select option 4), Monday through
|| Friday, 6:00 A.M. to 6:00 P.M. (PST) to speak directly to a
|| Microsoft licensing specialist. Worldwide customers can use the
|| Guide to Worldwide Microsoft Licensing Sites
|| http://www.microsoft.com/licensing/index/worldwide.asp to find
|| contact information in their locations.
||
|| Thanks.
||
|| Best regards,
||
|| Vincent Xu
|| Microsoft Online Partner Support
||
|| ======================================================
|| Get Secure! - www.microsoft.com/security
|| ======================================================
|| When responding to posts, please "Reply to Group" via your
|| newsreader so that others
|| may learn and benefit from this issue.
|| ======================================================
|| This posting is provided "AS IS" with no warranties,and confers no
|| rights. ======================================================
||
||
||
|| --------------------
|||| Thread-Topic: Problem with Product Keys for 2007
|||| thread-index: AccHMFjZVDsEpYzxRyymdb2AmjiCIw==
|||| X-WBNR-Posting-Host: 131.44.121.21
|||| From: =?Utf-8?B?UmljayBNYXJ0aW4=?= <[email protected]>
|||| Subject: Problem with Product Keys for 2007
|||| Date: Mon, 13 Nov 2006 06:31:03 -0800
|||| Lines: 11
|||| Message-ID: <[email protected]>
|||| MIME-Version: 1.0
|||| Content-Type: text/plain;
|||| charset="Utf-8"
|||| Content-Transfer-Encoding: 7bit
|||| X-Newsreader: Microsoft CDO for Windows 2000
|||| Content-Class: urn:content-classes:message
|||| Importance: normal
|||| Priority: normal
|||| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
|||| Newsgroups: microsoft.public.office.setup
|||| Path: TK2MSFTNGXA01.phx.gbl
|||| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.office.setup:109055
|||| NNTP-Posting-Host: TK2MSFTNGXA01.phx.gbl 10.40.2.250
|||| X-Tomcat-NG: microsoft.public.office.setup
||||
|||| All,
||||
|||| Downloaded Office Suite, Visio, OneNote and Infopath from Technet
|||| Plus area last night. Installed on two of my machines. When I
|||| tried to activate my copy of Infopath I was told I had exceeded
|||| the maximum number of activations allowed. It appears Infopath
|||| and OneNote share same product key but doesn't differentiate among
|||| products. Anyone else having problems yet?
||||
|||| Thanks,
||||
|||| Rick
 
C

Charles Bihler

I am having the same issue with the shared Product Key for Visio and Project
(one shared key) and the one for "office desktop applications" (OneNote,
InfoPath, Groove). If I use the key for one of these products, I can not
activate over the Internet, even on the same computer, for the other
product(s) that share that key. I have not even attempted installations or
activations on other computers. I hope MS gets this straightened out
pronto.
 
C

Charles Bihler

I am having the same issue with the shared Product Key for Visio and Project
(one shared key) and the one for "office desktop applications" (OneNote,
InfoPath, Groove). If I use the key for one of these products, I can not
activate over the Internet, even on the same computer, for the other
product(s) that share that key. I have not even attempted installations or
activations on other computers. I hope MS gets this straightened out
pronto.
 
C

Charles Bihler

I am having the same issue with the shared Product Key for Visio and Project
(one shared key) and the one for "office desktop applications" (OneNote,
InfoPath, Groove). If I use the key for one of these products, I can not
activate over the Internet, even on the same computer, for the other
product(s) that share that key. I have not even attempted installations or
activations on other computers. I hope MS gets this straightened out
pronto.
 
C

Charles Bihler

I am having the same issue with the shared Product Key for Visio and Project
(one shared key) and the one for "office desktop applications" (OneNote,
InfoPath, Groove). If I use the key for one of these products, I can not
activate over the Internet, even on the same computer, for the other
product(s) that share that key. I have not even attempted installations or
activations on other computers. I hope MS gets this straightened out
pronto.
 
P

Patrick Schmid [MVP]

activations on other computers. I hope MS gets this straightened out
Probably not much they can do when it comes to the website. Lots of
people are trying to use the download servers right now for Office 2007
(just wait till Wednesday when Vista comes out, it'll be worse!).
Things will get better over time...
This was to be expected. No matter how many servers MS threw at it, they
have never been able to hold up perfectly during the first few days of
any release of Office 2007 during the beta cycle.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
P

Patrick Schmid [MVP]

activations on other computers. I hope MS gets this straightened out
Probably not much they can do when it comes to the website. Lots of
people are trying to use the download servers right now for Office 2007
(just wait till Wednesday when Vista comes out, it'll be worse!).
Things will get better over time...
This was to be expected. No matter how many servers MS threw at it, they
have never been able to hold up perfectly during the first few days of
any release of Office 2007 during the beta cycle.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
P

Patrick Schmid [MVP]

activations on other computers. I hope MS gets this straightened out
Probably not much they can do when it comes to the website. Lots of
people are trying to use the download servers right now for Office 2007
(just wait till Wednesday when Vista comes out, it'll be worse!).
Things will get better over time...
This was to be expected. No matter how many servers MS threw at it, they
have never been able to hold up perfectly during the first few days of
any release of Office 2007 during the beta cycle.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 

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