Problem with Product Keys for 2007

[Patrick Schmid [MVP]]

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[Rick Martin]

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[Rick Martin]

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[Rick Martin]

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[Rick Martin]

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

Hmmm....I feared that would be the case. Oh well, all the more reason
to wait for the VLKs.

Any MVPs out there like to remind Microsoft about the VLKs?....



Jim

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

Hmmm....I feared that would be the case. Oh well, all the more reason
to wait for the VLKs.

Any MVPs out there like to remind Microsoft about the VLKs?....



Jim

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

Hmmm....I feared that would be the case. Oh well, all the more reason
to wait for the VLKs.

Any MVPs out there like to remind Microsoft about the VLKs?....



Jim

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[junk]

Hmmm....I feared that would be the case. Oh well, all the more reason
to wait for the VLKs.

Any MVPs out there like to remind Microsoft about the VLKs?....



Jim

I don't believe you are even going to get 10 activations. The key for the
desktop applications appears to only work for 1 or 2 activations.

Rick

We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim

Yuck. Some people on the phone really don't know what they are talking
about. Tech support for Office 2007 did start, so they should answer
your questions.
Something is screwed up and Microsoft is investigating...

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Well... this just gets better!
We have an MYO with Software Assurance. Today, I downloaded Office 2007
Suite. The key wasn't on our license page. So I called Microsoft. Was told
that I would need to speak to product activation to get the keys. I did
this, and an email arrived with the Office 2007 key on it. Tried to install
using the key, and it failed. Telephone product activation again and was
basically told they couldn't help, and that I would have to speak to
Technical Support. Eventually, when they found my company's details, they
told me there is no telephone support currently for Office 2007. What's
more, they told me to speak to my IT department... I am the IT manager so
that's no good!
I suspect nobody at Microsoft knows why the keys aren't working, or how to
fix it... So, the question is, how can I use Office 2007? Answers welcomed!
Dave (rather unhappy IT manager after being sent all over the place today!).

--
---------
Dave Parker
ESYS PLC
(http://www.esys.co.uk)


:

For now the only thing you can do is call Microsoft.
Btw, there is a new key for Visio/Project on MSDN.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Ik have the same problems when activating Project, OneNote and InfoPath (the
others - Visio, Groove activated fine). Tried yesterday and today, no change.

:

I just reproduced this issue here. Phone activation got me around the
problem though.
I've escalated it to Microsoft so that they can look into this.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


All,

Downloaded Office Suite, Visio, OneNote and Infopath from Technet Plus area
last night. Installed on two of my machines. When I tried to activate my
copy of Infopath I was told I had exceeded the maximum number of activations
allowed. It appears Infopath and OneNote share same product key but doesn't
differentiate among products. Anyone else having problems yet?

Thanks,

Rick

 

[Bob Buckland ?:-\)]

Hi Jim,

You may want to use the Partner newsgroups for questions on their pages http://partner.microsoft.com

============
We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Jim,

You may want to use the Partner newsgroups for questions on their pages http://partner.microsoft.com

============
We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Jim,

You may want to use the Partner newsgroups for questions on their pages http://partner.microsoft.com

============
We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Jim,

You may want to use the Partner newsgroups for questions on their pages http://partner.microsoft.com

============
We're still waiting for the VLK to appear on our Gold Partner Volume
Keys page. With the testing we're going to do we'll blow the
10-install limit within a day, so we're not even starting it until the
VLK appears!


Jim >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[C. Moya]

Whenever I try to request a product key for Project or Visio 2007 online I
get:
"Keys for one or more products are unavailable to satisfy this request at
this time. Please try again later or contact customer support.
Please try again later.
Thank you for your patience."

I'm an MSDN Premium subscriber... and none of these keys are claimed. What's
going on? I'm stuck here with a half installed Office 2007 installation.
It's ANNOYING.

 

[C. Moya]

Whenever I try to request a product key for Project or Visio 2007 online I
get:
"Keys for one or more products are unavailable to satisfy this request at
this time. Please try again later or contact customer support.
Please try again later.
Thank you for your patience."

I'm an MSDN Premium subscriber... and none of these keys are claimed. What's
going on? I'm stuck here with a half installed Office 2007 installation.
It's ANNOYING.

 

[C. Moya]

Whenever I try to request a product key for Project or Visio 2007 online I
get:
"Keys for one or more products are unavailable to satisfy this request at
this time. Please try again later or contact customer support.
Please try again later.
Thank you for your patience."

I'm an MSDN Premium subscriber... and none of these keys are claimed. What's
going on? I'm stuck here with a half installed Office 2007 installation.
It's ANNOYING.