Product Activation woes

[Torok]

When I connect to my machine via Remote Desktop, Office has recently started
declaring that my system specs have changed and asks for the CD. I have
changed nothing and have had this same legal copy of Office installed for
over 10 months. It doesn't have a problem when I open an Office application
locally, but that would make it a lot easier to put in the CD than when I'm
using Remote Desktop.

Can this product activation BUG be fixed somehow, without deleting MSOffice
and installing some other office program?

 

[Torok]

Remote access shouldn't cause problems. Are you connecting drives and
printers when you remote in? As you using the same logon as you use on the
desktop? if not, log on locally and see if you get the same error.

I log in remotely with exactly the same account I use locally. A typical
day: Open Outlook, open Excel, do some work. Leave the office and go
offsite. Login to same machine with same username and password from
offsite, using Remote Desktop. All my programs are still open, everything
works nicely. Open Word, get nasty message implying theft, and asking for
CD insert.

In the above scenario, the Office program names are interchangeable. This
is getting on my nerves to no end, as I do this three or four days a week,
and was having no problems until about a month ago.

I am not a novice user, I've got a CS degree. And a quickly developing
affinity for OpenOffice, which does not, in fact, do this to me.

Does anyone have any more suggestions or has anyone encountered this problem
before? I apologize if this sounds a bit harsh, but I'm starting to hate
this office suite.

 

[Diane Poremsky [MVP]]

Remote access shouldn't cause problems. Are you connecting drives and
printers when you remote in? As you using the same logon as you use on the
desktop? if not, log on locally and see if you get the same error.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

 

[Bob Buckland ?:-\)]

Hi Torok,

What version of MS Office (build level from Help=>About
in one of the Office apps) and what version of Windows
are you using?

Was Office installed from a CD or from a network admin point?

===========
I log in remotely with exactly the same account I use locally. A typical
day: Open Outlook, open Excel, do some work. Leave the office and go
offsite. Login to same machine with same username and password from
offsite, using Remote Desktop. All my programs are still open, everything
works nicely. Open Word, get nasty message implying theft, and asking for
CD insert.

In the above scenario, the Office program names are interchangeable. This
is getting on my nerves to no end, as I do this three or four days a week,
and was having no problems until about a month ago.

I am not a novice user, I've got a CS degree. And a quickly developing
affinity for OpenOffice, which does not, in fact, do this to me.

Does anyone have any more suggestions or has anyone encountered this problem
before? I apologize if this sounds a bit harsh, but I'm starting to hate
this office suite. >>
--
Hope that helps,

Bob Buckland ? MS Office Products family MVP
*Courtesy is not expensive and can pay big dividends*

http://go.CompuServe.com/MSOfficeForum?loc=us

MS Office 2003 'Parts' Explained
http://microsoft.com/uk/office/system.asp

Chart of What's in Each MS Office 2003 Edition
http://microsoft.com/uk/office/editions.asp

Have a little fun with Office
http://microsoft.com/uk/officexp/xtra/

Get a Microsoft Certification of your Office App Skills:
http://microsoft.com/traincert/mcp/mous/requirements.asp

Search the MS Knowledge Base & FAQ:
http://support.microsoft.com

Choose the newsgroups focused on your MS Office applications:
via Browser:
http://communities.microsoft.com/newsgroups/default.asp?icp=prod_office
by Newsreader: (Outlook Express)
news://msnews.microsoft.com

 

[Torok]

MS Office XP (10.5815.4219) SP-2 (Full version)
Windows XP Professional 2002 SP1

Both installed from CD.

 

[Torok]

I'm now out of my office for the holidays and I *NEED* some files attached
to emails that are stored in Outlook on my office computer. Once again,
connecting remotely to my office computer and opening Outlook results in
"Your machine configuration has changed, please insert office CD for product
activation" and it won't let me access the files. My machine configuration
has NOT CHANGED since I installed Office one year ago, and it ONLY does this
to me when I connect remotely with Remote Desktop.

Can anyone help me workaround this Office 2002 BUG? I'm losing a lot of time
and this is costing me a lot of money. I'm ditching Outlook as soon as I get
back to the office and phasing out the MS office suite for my entire company
ASAP, but in the meantime I need to access my emails! I like MS Software
but I simply cannot allow this BS for software I paid for.

Please help!



"Torok" wrote in message news:[email protected]...
I agree, but it does.

No.

Yes.

No, I do not.