Product license key changes on install

J

JRenee67

A few years back, I bought Office 2000 premium from IUPUI while I was a
student there. There are 4 cd-s, all in sleeves, and in my writing, the
license key. I keep getting a different key already entered and I am not sure
why. Should I force the key that I have written down? Does it make any
difference that my last name has changed and isn't matching up with Microsoft?
 
S

Susan Ramlet

Hi, JRenee67,

When you say that you keep getting a different key already entered, when do
you mean? Are you trying to install Office from these CDs on a new system,
and the key is already entered? What version of Office 2000 is it?
(Professional, Standard,...)

Do you remember where you got the license key that you wrote down?

Regarding installation and activation, the last name shouldn't make any
difference. If the activation process recognizes that you installed this
previously, you may be required to use the telephone method of activation
and explain to the operator that you have uninstalled it from the earlier
system and are trying to install it on a new system.

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


JRenee67 said:
A few years back, I bought Office 2000 premium from IUPUI while I was a
student there. There are 4 cd-s, all in sleeves, and in my writing, the
license key. I keep getting a different key already entered and I am not sure
why. Should I force the key that I have written down? Does it make any
difference that my last name has changed and isn't matching up with
Microsoft?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 
J

JRenee67

Hi Susan,

Yes I am trying to install on a new system from cd's I purchased at college.
And yes-the key is already entered. It is not the key I wrote down on the
sleeve when I originally installed it 5 years ago. I'm not sure where I got
the key from-either the first install, or the user agreements we sign on
purchase from the campus bookstore.

Although the cd's only state "Microsoft Office 2000 Premium" I do believe it
is the professional version. It has Excel, Word, Access, Outlook, Front Page,
Powerpoint, Photodraw, Clipart, Photodraw server extensions, Publisher and
small business tools.

I did get married since then, thats why I was concerned about the last name,
but I am still confused about the license key. Is it normal that the key
changes? Should I force my old key-or let it assign a new one?
 

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