Program Association Lost - Only Within Outlook

[TheScullster]

I have a Win98 user who appears to have lost program association within
Outlook only.
Setup is Outlook 2000 and Exchange Server2003.
Double clicking an attachment in Outlook returns a message something along
the lines of:

c:\%cache%\olkc32\..... unable to locate associated program.

If he extracts the file, explores to it and then double clicks it - no
problemo!

Is this an Outlook setting gone missing?

TIA

Phil

 

[Roady [MVP]]

Have you already cleared your Temporary Internet Files? This will also clear
the cache for Outlook.

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[TheScullster]

Roady

Thanks for that. Clearing the temporary files appears to have solved half
of the problem.
Excel files now open.
When I double click a drawing file, the correct viewing application is
launched, but an error message appears:
"Unsupported drawing format c:\%cache%\olk........"
If this attachment is saved locally and double clicked, the viewing
application loads and opens the file no problem!

Any further ideas please?

TIA

Phil

 

[Roady [MVP]]

Are these the same applications? The Microsoft Picture editor often has
problems with specific jpg-files (especially large ones)

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...
Tip of the month:
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