Project plan not updated

[Gary]

We are using Project Server 2002 with Project Pro 2002.
After users send updates to their timesheet to their
manager, and the manager approves the task changes
then "Updates" it to the plan, not all changes are being
made to the project plan. We receive an error message,
but when viewing the details it only states "Unknown
error".

Also, on the managers Updated sheet in PWA, many tasks
have the flag icon showing that the plan has been updated
but needs to be saved. Tha plan has been saved many
times but the icon remains.

Lastly, when the manager Updates the plan from PWA, we
get notifications from the project plan that a given task
cannot be completed in the time allotted due to
scheduling conflicts. Would these conflicts be causing
the above mentioned errors or are they harmless.

Thanks for you assistance.

 

[MutazAG]

if i got u right, this problem has to do with the informative message that
the PM recieves after the update is complete in project professional. what u
need to do is to disable that message by choosing not to show the message
again or from the options dialog in project professional.

 

[Gary]

Thanks for the relpy. I believe the link you refer to is
http://support.microsoft.com/default.aspx?scid=kb;en-
us;812639. I don't think this is the issue as we only
show one project listed in the list. I also verified
that in the table referred to in the article.

The interesting thing is, that later in the morning on
Monday, everything seemed to be updated fine. There must
be some time delayed synchronization that takes place.

Thanks again for your assistance.

 

[Gary Chefetz [MVP]]

Karen:

There's a hotfix available for this from Microsoft. Call their support line,
explain the situation, and any fees will be waived.