Publisher 2003 & Office Assistant

[rynes01]

Hello-
I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character".

I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000.

This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both?

Thank you in advance.
rynes01

 

[Mary Sauer]

"There are no Office Assistant character files present" error message when you start
an Office 2003 program
http://support.microsoft.com/default.aspx?kbid=837825


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com

Hello-
I just installed Publisher 2003 and have begun receiving an error message every

time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The
message reads: "The Office Assistant could not be started. Please repair the
Assistant by running Office 2000 setup and selecting Repair Office 2000". When I
open Publisher 2003 I get the error message: "There are no Office Assistant
character files present on the system. Please run setup in Maintenance mode and
install at least one character".

I have read about a similar problem in this discussion group, however, those people

were all asking about XP. I have the OS 2000 and MS Office 2000.

This problem did not start showing up until I fixed a problem I had with clipart

not showing up in Publisher 2003. That fix required me to go into regedt32 and
change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002.
After I rebooted my machine the problem with the Office Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back to

0000001, but is this going to be an "either/or" situation? Either I get the clipart
fixed or I get the Office Assistant fixed? Is there no resolution for both?

 

[rynes01]

No....that was going to be my next step, however, I didn't have time yesterday. I did do go through those steps today, though, and it fixed the problem. I was just amazed at the problems that came up after installing Publisher 2003....it was like one thing after another.

Thank you for all your help.
rynes01

Have you tried following the steps to install an Office Assistant?

--
JoAnn Paules
MVP Microsoft [Publisher]

Hello-
I just installed Publisher 2003 and have begun receiving an error message

every time I try to open any of the Office 2000 programs (Word, Excel,
PowerPoint). The message reads: "The Office Assistant could not be started.
Please repair the Assistant by running Office 2000 setup and selecting
Repair Office 2000". When I open Publisher 2003 I get the error message:
"There are no Office Assistant character files present on the system.
Please run setup in Maintenance mode and install at least one character".

I have read about a similar problem in this discussion group, however,

those people were all asking about XP. I have the OS 2000 and MS Office
2000.

This problem did not start showing up until I fixed a problem I had with

clipart not showing up in Publisher 2003. That fix required me to go into
regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to
reg_dword:0000002. After I rebooted my machine the problem with the Office
Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back

to 0000001, but is this going to be an "either/or" situation? Either I get
the clipart fixed or I get the Office Assistant fixed? Is there no
resolution for both?

Thank you in advance.
rynes01