Publisher Prints "square Os" in place of some Text...

[Rick Spence]

I need assistance in solving a client's problem with
printing from MS Publisher 2002. Publisher has had all
available updates applied from the Office Website. When
they load existing documents into Publisher they either
load correctly with no messages or they get a message
saying that Publisher can't find an embedded font and it
offers a substitute font either on a temporary or
permanent basis. Either way, the document looks correct
on the computer screen but when it is sent to their
networked Canon iR400e Printer, most of the text, but not
all, appears as "square 0s" instead of normal text. The
Layout is correct and the embedded graphics print
correctly. This document was printing correctly until
about 3 weeks ago, and it still prints correctly if it is
printed from a different networked workstation. If you
have any suggestions on solving this issue, I would
greatly appreciate them. I can FAX a copy of the document
if it is needed.

 

[°°°MS°Publisher°°°]

Use TweakUI for the version of Windows that is been used and repair the Font
Folder.

--

 

[Ed Bennett]

After managing to set up OE-QuoteFix on his new PC, Ed reads a message

Either way, the document looks correct
on the computer screen but when it is sent to their
networked Canon iR400e Printer, most of the text, but not
all, appears as "square 0s" instead of normal text.

This is probably because the embedded fonts are preview-only - they do not
make it to the printer.
Make sure you have all the fonts used in the publication installed on the
workstation in question.