Receipts

[Mark St Laurent]

Is their a way to configure outlook to provide delivery and read receipts
that can not be modified by the user in a non exchange environment.

 

[Sue Mosher [MVP-Outlook]]

You don't need Exchange to be able to use group policy to set registry values:

Request a read receipt for all messages a user sends
Key: HKCU\Software\Policies\Microsoft\Office\11.0\Outlook\Preferences
Value name: ReadReceipt
Value type: REG_DWORD
Value data: 1 = Enabled, 0 = Disabled (default)

Request delivery rcpt for all msgs a user sends (Exchange only)
Key: HKCU\Software\Policies\Microsoft\Office\11.0\Outlook\Preferences
Value name: DeliveryReceipt
Value type: REG_DWORD
Value data: 1 = Enabled, 0 = Disabled (default)

You would, of course, need to be set up so the end user doesn't have administrative access to the machine.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Mark St Laurent]

I should have been clearer I want receipts from users. I know this can be
configured in email tracking options to auto send, read receipts and
delivery receipts upon request. I have managers that expect action taken on
certain emails. These are sent with delivery and read receipt requests,
however the user if prompted can ignore request or if not prompted change
the options setting so that he is. Is this also configurable from group
policy so that a user would require admin to local machine to tamper with.
You don't need Exchange to be able to use group policy to set registry
values:

Request a read receipt for all messages a user sends
Key: HKCU\Software\Policies\Microsoft\Office\11.0\Outlook\Preferences
Value name: ReadReceipt
Value type: REG_DWORD
Value data: 1 = Enabled, 0 = Disabled (default)

Request delivery rcpt for all msgs a user sends (Exchange only)
Key: HKCU\Software\Policies\Microsoft\Office\11.0\Outlook\Preferences
Value name: DeliveryReceipt
Value type: REG_DWORD
Value data: 1 = Enabled, 0 = Disabled (default)

You would, of course, need to be set up so the end user doesn't have
administrative access to the machine.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Key: HKCU\Software\Policies\Microsoft\Office\11.0\Outlook\Options\Mail
Value name: Receipt Response
Value type: REG_DWORD
Value data: 0 = Always send a response
1 = Never send a response
2 = Ask before sending a response (default)

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers