Reinstall 2003 after HDD failure

K

Ken G

I have recently suffered a hard disc failure and reinstalled all my data and
programs from a backup. Now when I boot up, I get one box that says that
Normal dot is being used by another program or person and do I want to save
over the original. This is odd because there's no reason why word should be
opening on boot up. Also I get another window on boot up that says that
Powerpoint failed to start properly. Again why is it trying to start anyway?
This message always appears twice even though I untick the box that asks if I
want to retry.

Why is this happening?
 
2

20100215

You have asked "Why is this happening?". The short answer is that because
your office installation is completely corrupted. First you should try the
following:

1) Launch either Word or Excel in Office 2003;
2) On the Menu bar, got to HELP, and look for an item called Detect &
Repair;
3) click on it and let it try to fix it.

when this has finished (it takes about 3 to 4 minutes) then try to launch
your troublesome applications and post any error messages you get.

In word, also try to go to Tools, SAVE (this is a tab on tools menu). Now
make sure the tick marks are only against:

Allow background Saves
Embed Linguistic data
Save AutoRecover (10 Minutes)
Embed Smart Tags

Hope this helps.
 
K

Ken G

Thanks but unfortunately this did not fix the problem. Looks like a full
re-install from the CD is needed.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top