Did you find *any*
*.pst
files on your hard drive? Are you sure you enabled searching hidden folders
and files?
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, kermor asked:
| Thank you for the suggestion.
| In my previous answers, I was asking you the following:
| You said: However, having said that, save your .pst file (use Windows
| search and enable searching hidden files) to a safe location!!!
| How can I do that and where can I found that .pst file??? I tried and
| nothing came out!!!
|
| After uninstalling completely and reinstalling my MS Office Small Bus
| 03, how can reinsert onto my outlook the following previous documents:
| -My Calendar,
| -My personal Folders and,
| - My contacts address book.
| Looking forward, thank you.
|
|
|| It sounds like your installation has hosed registry settings - try
|| this article for assistance and then run the utility. Then either
|| run Detect and Repair again, or uninstall and reinstall:
||
|| Description of the Windows Installer CleanUp Utility
||
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, kermor asked:
||
||| Attention to "Milly Staples,
|||
||| Could you please let me know if you can help me by answering to my
||| last e-mail and my previous one?
|||
||| Thank you
|||
|||| Yes I did use “Detect and Repair†on several
|||| occasions. This is the message I receive: MO Small Business
|||| Edition 2003 set up failed!
|||| If I try to update my MSO Small Business or use my automatic
|||| update,
|||| it will fail…
|||| I tried again today and did fail on the following updates: MS Small
|||| Bus and
|||| for Outlook 03 junk e-mail filter.
||||
|||| If you can answer to my previous e-mail in detail so I may use this
|||| Sunday
|||| the time to fix everything before tomorrow.
||||
|||| Again thank you for your help,
||||
||||
|||| --
|||| brittany
||||
||||
|||| "Milly Staples [MVP - Outlook]" wrote:
||||
||||| Have you tried Detect and Repair from the Help menu of any Office
||||| program?
|||||
||||| Remember, all that uninstalling and reinstalling will accomplish
||||| is a passage of time - it seldom, if ever, fixes a problem.
|||||
|||||
||||| --ÂÂÂ
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, kermor asked:
|||||
|||||| Thank you... In fact my MSO particularly my Outlook can't be
|||||| updated;
|||||| I have some problems related to lost registry I believe. I.e. my
|||||| menu
|||||| missed “File†staring with edit
|||||| instead… The best way is to remove everything and
|||||| start with a fresh copy and
|||||| do my update....
|||||| I went to Windows search and could not find my .pst file! I went
|||||| under all files and folders and nothing came out!!!
|||||| You said that removing MSO will keep intact my personal folders,
|||||| my
|||||| contacts folder and calendar somewhere... I'm sure you're right
|||||| but I
|||||| want to play
|||||| safe with those files and save it on my desktop, I
|||||| can’t
|||||| take the
|||||| risk to loose all of them...
|||||| Reinstalling MSO meaning Outlook, what should I do to bring back
|||||| into
|||||| my
|||||| e-mail program those files the same way I left them?
|||||| Thank you again for your help.
||||||
||||||
||||||| You will never lose data created in Microsoft Office if you
||||||| uninstall and reinstall.
|||||||
||||||| However, having said that, save your .pst file (use Windows
||||||| search and enable searching hidden files) to a safe location.
|||||||
||||||| First, however, you might want to post why you think your Office
||||||| 2003 installation is infected. Simply removing it and
||||||| reinstalling will not remove any infection. That requires an AV
||||||| product - you can use House Call from Trend Micro to check your
||||||| system. Then you should get an AV program, one free one that
||||||| works well is from
http://www.grisoft.com.
|||||||
|||||||
||||||| --ÂÂÂÂ
||||||| Milly Staples [MVP - Outlook]
|||||||
||||||| Post all replies to the group to keep the discussion intact.
||||||| All unsolicited mail sent to my personal account will be deleted
||||||| without reading.
|||||||
||||||| After furious head scratching, kermor asked:
|||||||
|||||||| My MSO 03 is infected. I wanr to reinstall my MS Office 03:
|||||||| how can I prevent to loose my:
|||||||| -Personal Folders and
|||||||| -My Contacts Folder and or my Addresses Folder and
|||||||| -My Calendar Folder.
|||||||| Thank you for your prompt reply....