reinstallation

F

FRUSTRATED

Forgive me if this question was asked, it's hard to search for the right words.

2 questions:
1. If I install Office 2007 Ultimate and then have to reinstall it (when i
finally decide to buy Vista Ultimate in a couple months) will I need to call
someone to reconfirm that I own the product key to Office 2007, or is it
"good to go" since it was the same computer?

2. I know that Vista can only be used on one computer... but rumor has it
that Office 2007 can be installed on "TWO" computers (laptop and desktop of
same owner). I haven't seen it written anywhere on the box and I'd like some
rock-solid confirmation on that before I install it on another computer of
mine.


Really appreciate the help.
 
H

HelloDaly

Hi FRUSTRATED,

I am not an expert but a student end-user and hope the following may be
somewhat helpful.

1) This page: http://support.microsoft.com/default.aspx?scid=kb;en-us;823570
or this page: http://office.microsoft.com/en-us/help/HA012334341033.aspx

I imagine that if you uninstall on your current machine, you should be able
to reinstall when you upgrade to Vista but I am not 100% sure. You raise very
good questions though and I hope someone will be able to help you. There is
an 800 number on one of the above links and I think they may be able to
confirm this.

2) In another topic, garfield-n-odie says:
"If it is a retail-box copy, then the answer is one desktop and one
laptop both owned by you. If it is a preinstalled (OEM) copy that comes
with a new computer, then the answer is one (only the computer that the
software came with)."

Good luck!
 
F

FRUSTRATED

HelloDaly,

Thanks for stepping up to the plate. However, after going thru both the
links there isn't a hard answer... the first link wasn't enough answer and
the second only explained the process of activation rather than the
parameters around activation.

As far as calling the 800 number, i'm going to hold out and let one of those
MVP's or forum controllers handle this question for "knowledge base resource"
sake... in other words, for the next guy with the same question.

Also, calling the 800 number will also invariably lead me to someone
outsourced that has a scripted answer further complicating a simple answer
and adding to the ... you guessed it..."Frustration" as my handle indicates.

Thanks again though, hope someone from Micro has the answer!
 
B

Bob I

FRUSTRATED said:
Forgive me if this question was asked, it's hard to search for the right words.

2 questions:
1. If I install Office 2007 Ultimate and then have to reinstall it (when i
finally decide to buy Vista Ultimate in a couple months) will I need to call
someone to reconfirm that I own the product key to Office 2007, or is it
"good to go" since it was the same computer?

It still needs to be activated.
2. I know that Vista can only be used on one computer... but rumor has it
that Office 2007 can be installed on "TWO" computers (laptop and desktop of
same owner). I haven't seen it written anywhere on the box and I'd like some
rock-solid confirmation on that before I install it on another computer of
mine.

Did you read the Microsoft Software license terms?
http://office.microsoft.com/en-us/help/HA012340811033.aspx?pid=CL100605171033
 
B

Bob Buckland ?:-\)

Hi Frustrated,

Basically, there isn't a 'hard' answer on this. The activation of Office is
tied to the hardware, rather than the Windows version you are using, but
upgrading from one Windows version to another (rather than doing a clean install
of Vista) can often lead to some interesting complications.

You may or may not need to reactivate MS Office by internet connection or phone,
but you should be able to reactivate it if it's the same machine no matter if
you're using WinXP or WinVista.

=======
HelloDaly,

Thanks for stepping up to the plate. However, after going thru both the
links there isn't a hard answer... the first link wasn't enough answer and
the second only explained the process of activation rather than the
parameters around activation.

As far as calling the 800 number, i'm going to hold out and let one of those
MVP's or forum controllers handle this question for "knowledge base resource"
sake... in other words, for the next guy with the same question.

Also, calling the 800 number will also invariably lead me to someone
outsourced that has a scripted answer further complicating a simple answer
and adding to the ... you guessed it..."Frustration" as my handle indicates.

Thanks again though, hope someone from Micro has the answer! >>
--
I hope this has been helpful to you,

Bob Buckland ?:)
Microsoft MVP, Office products family

*courtesy is not expensive and can pay big dividends*
 

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