Reinstalling Office XP Professional Udgrade

R

rich0057

In trying to update my windows XP to SP2 my system hung up and I had to
reinstall Windoxs XP. However, in doing so I lost all programs previously
contained in XP even though the program can stil be found on my C:\ drive.
When I tried to reinstall the Office XP Professional upgrade, my system told
me it could not upgrade because it could not find a qualifying product. How
can I get Office XP professional back on my PC??
 
G

Gordon

rich0057 said:
In trying to update my windows XP to SP2 my system hung up and I had to
reinstall Windoxs XP. However, in doing so I lost all programs previously
contained in XP even though the program can stil be found on my C:\ drive.
When I tried to reinstall the Office XP Professional upgrade, my system told
me it could not upgrade because it could not find a qualifying product. How
can I get Office XP professional back on my PC??

How did you get it there in the first place? If it's an *upgrade* then
you would have had to have a qualifying product to install it in the
first place....
 
R

rich0057

Good question -- I originally installed the XP upgrade just fine but recently
my hard drive failed and after reinstalling the majority of the software my
system was besieged with adware that took over MSIE and decreased my PC's
performance to practically nil. I tried to get SP2 for XP to download (along
with several spyware programs) thinking that may help in fending off the
effects of the adware attacks but was unable to do so.

I contatcted MS support and after several fruitless emails I received a link
to get SP2 directly. When I tried to install this version of SP2 my PC
failed to start at all even though I ran the recommended spyware utilities
and followed the other instructions. Since MSIE was the primary target of the
spyware, I have eliminated it from my current installation and am using
Mozilla's Firefox as an internet browser.

The only way I was able to get it to boot was to reinstall Windows XP and
in so doing I lost all links/shortcuts etc. to previously installed software
(i.e. Office XP Professional).

Based on your response to my question are you suggesting that I reinstall my
original version of MS Office 2000 Professional and then upgrade to XP from
there?
 
G

Gordon

rich0057 said:
Good question -- I originally installed the XP upgrade just fine

Did your pc come originally with pre-installed software? You might have
to put it back to that state to use the upgrade.
 
M

Milly Staples [MVP - Outlook]

Simply put in the Office 2000 CD when the XP installation asks for a
qualifying product - no need to install.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, rich0057 asked:

| Good question -- I originally installed the XP upgrade just fine but
| recently my hard drive failed and after reinstalling the majority of
| the software my system was besieged with adware that took over MSIE
| and decreased my PC's performance to practically nil. I tried to get
| SP2 for XP to download (along with several spyware programs) thinking
| that may help in fending off the effects of the adware attacks but
| was unable to do so.
|
| I contatcted MS support and after several fruitless emails I received
| a link to get SP2 directly. When I tried to install this version of
| SP2 my PC failed to start at all even though I ran the recommended
| spyware utilities and followed the other instructions. Since MSIE was
| the primary target of the spyware, I have eliminated it from my
| current installation and am using Mozilla's Firefox as an internet
| browser.
|
| The only way I was able to get it to boot was to reinstall Windows XP
| and
| in so doing I lost all links/shortcuts etc. to previously installed
| software (i.e. Office XP Professional).
|
| Based on your response to my question are you suggesting that I
| reinstall my original version of MS Office 2000 Professional and
| then upgrade to XP from there?
|
| "Gordon" wrote:
|
|| rich0057 wrote:
||| In trying to update my windows XP to SP2 my system hung up and I
||| had to reinstall Windoxs XP. However, in doing so I lost all
||| programs previously contained in XP even though the program can
||| stil be found on my C:\ drive. When I tried to reinstall the Office
||| XP Professional upgrade, my system told me it could not upgrade
||| because it could not find a qualifying product. How can I get
||| Office XP professional back on my PC??
||
|| How did you get it there in the first place? If it's an *upgrade*
|| then you would have had to have a qualifying product to install it
|| in the first place....
||
|| --
|| Interim Systems and Management Accounting
|| Gordon Burgess-Parker
|| Director
|| www.gbpcomputing.co.uk
 

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