REMOVE OFFICE PRO 2007 FROM BASIC INSTALL

[CAFERS]

Yeah, you would think so. When I talked with them they told me if I did not
want to pay I would have to come here and see if I could find a answer to my
problem...so thats what I am trying to do.

Why? If you bought the disks from them then it shouldn't cost you anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

Oh I have, it was going to cost me $200 to just talk to someone!

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the option to
install
only Basic, it installs pro automatically with it. You can do a
custom
install but it does not tell you what programs are included with you
basic
and which ones are only a trial so I have gone through and told it I
don't
want Access, Powerpoint, and Publisher but it still tells me my
picture
manager is a trail....I don't have basic only, the disks I have all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else hidden
in
there
somewhere that I need to uninstall as well. My trail period has
expired,
it
would be nice if it asked me if I wanted to remove pro but it
doesn't...just
keeps popping up the screen to purchase Pro every time I open my
picture
manager and then locks it up so I can't use it. Anyone know of a
link
to
download basic and basic only? I just want to use my picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'. Office
2007
products are modularized and can be combined, although this may
not be one anyone expected <g>.

As you noted it is a single Office product that contains both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which items
are
'perpetual license' and which are trial and you should be able to
set the trial features to 'Not available' state or simply let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall to see
if
I
missed
something....same poroblem. The CD is called Microsoft Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine. The
problem
is
with
MS picture manager, I was told it is included in all Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx for your
help
by
the
way, it is greatly appreciated....same with you JoAnn!! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[JoAnn Paules]

That sucks - big time!

Where did you get your original Office license? I'm not talking about where
you paid to get the disks.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

Yeah, you would think so. When I talked with them they told me if I did
not
want to pay I would have to come here and see if I could find a answer to
my
problem...so thats what I am trying to do.

Why? If you bought the disks from them then it shouldn't cost you
anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

Oh I have, it was going to cost me $200 to just talk to someone!

:

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the option
to
install
only Basic, it installs pro automatically with it. You can do a
custom
install but it does not tell you what programs are included with
you
basic
and which ones are only a trial so I have gone through and told
it I
don't
want Access, Powerpoint, and Publisher but it still tells me my
picture
manager is a trail....I don't have basic only, the disks I have
all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else
hidden
in
there
somewhere that I need to uninstall as well. My trail period
has
expired,
it
would be nice if it asked me if I wanted to remove pro but it
doesn't...just
keeps popping up the screen to purchase Pro every time I open
my
picture
manager and then locks it up so I can't use it. Anyone know
of a
link
to
download basic and basic only? I just want to use my picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'. Office
2007
products are modularized and can be combined, although this may
not be one anyone expected <g>.

As you noted it is a single Office product that contains
both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which items
are
'perpetual license' and which are trial and you should be able
to
set the trial features to 'Not available' state or simply
let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the
Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall to
see
if
I
missed
something....same poroblem. The CD is called Microsoft
Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine. The
problem
is
with
MS picture manager, I was told it is included in all Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx for
your
help
by
the
way, it is greatly appreciated....same with you JoAnn!! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[CAFERS]

We had it preinstalled when we bought the system, they gave us the case with
the license. I asked them about this too and they are trying to tell me it's
because picture manager does not come with basic....but thats a load of
crap...they just don't know why and don't want to spend the time to find out.

That sucks - big time!

Where did you get your original Office license? I'm not talking about where
you paid to get the disks.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

Yeah, you would think so. When I talked with them they told me if I did
not
want to pay I would have to come here and see if I could find a answer to
my
problem...so thats what I am trying to do.

Why? If you bought the disks from them then it shouldn't cost you
anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Oh I have, it was going to cost me $200 to just talk to someone!

:

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the option
to
install
only Basic, it installs pro automatically with it. You can do a
custom
install but it does not tell you what programs are included with
you
basic
and which ones are only a trial so I have gone through and told
it I
don't
want Access, Powerpoint, and Publisher but it still tells me my
picture
manager is a trail....I don't have basic only, the disks I have
all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else
hidden
in
there
somewhere that I need to uninstall as well. My trail period
has
expired,
it
would be nice if it asked me if I wanted to remove pro but it
doesn't...just
keeps popping up the screen to purchase Pro every time I open
my
picture
manager and then locks it up so I can't use it. Anyone know
of a
link
to
download basic and basic only? I just want to use my picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'. Office
2007
products are modularized and can be combined, although this may
not be one anyone expected <g>.

As you noted it is a single Office product that contains
both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which items
are
'perpetual license' and which are trial and you should be able
to
set the trial features to 'Not available' state or simply
let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the
Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall to
see
if
I
missed
something....same poroblem. The CD is called Microsoft
Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine. The
problem
is
with
MS picture manager, I was told it is included in all Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx for
your
help
by
the
way, it is greatly appreciated....same with you JoAnn!! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[JoAnn Paules]

Since it came with your computer, I have to assume that's why MS wants to
charge you for support. Did you try contacting your computer manufacturer?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

We had it preinstalled when we bought the system, they gave us the case
with
the license. I asked them about this too and they are trying to tell me
it's
because picture manager does not come with basic....but thats a load of
crap...they just don't know why and don't want to spend the time to find
out.

That sucks - big time!

Where did you get your original Office license? I'm not talking about
where
you paid to get the disks.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

Yeah, you would think so. When I talked with them they told me if I
did
not
want to pay I would have to come here and see if I could find a answer
to
my
problem...so thats what I am trying to do.

:

Why? If you bought the disks from them then it shouldn't cost you
anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Oh I have, it was going to cost me $200 to just talk to someone!

:

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the
option
to
install
only Basic, it installs pro automatically with it. You can do
a
custom
install but it does not tell you what programs are included
with
you
basic
and which ones are only a trial so I have gone through and
told
it I
don't
want Access, Powerpoint, and Publisher but it still tells me
my
picture
manager is a trail....I don't have basic only, the disks I
have
all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and
which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else
hidden
in
there
somewhere that I need to uninstall as well. My trail
period
has
expired,
it
would be nice if it asked me if I wanted to remove pro but
it
doesn't...just
keeps popping up the screen to purchase Pro every time I
open
my
picture
manager and then locks it up so I can't use it. Anyone
know
of a
link
to
download basic and basic only? I just want to use my
picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'.
Office
2007
products are modularized and can be combined, although this
may
not be one anyone expected <g>.

As you noted it is a single Office product that contains
both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the
Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which
items
are
'perpetual license' and which are trial and you should be
able
to
set the trial features to 'Not available' state or simply
let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the
Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall
to
see
if
I
missed
something....same poroblem. The CD is called Microsoft
Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine.
The
problem
is
with
MS picture manager, I was told it is included in all
Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx
for
your
help
by
the
way, it is greatly appreciated....same with you JoAnn!!

--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[JoAnn Paules]

I phrased that badly. Did you ask if your copy of Office is on a hidden
partition?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

We had it preinstalled when we bought the system, they gave us the case
with
the license. I asked them about this too and they are trying to tell me
it's
because picture manager does not come with basic....but thats a load of
crap...they just don't know why and don't want to spend the time to find
out.

That sucks - big time!

Where did you get your original Office license? I'm not talking about
where
you paid to get the disks.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

Yeah, you would think so. When I talked with them they told me if I
did
not
want to pay I would have to come here and see if I could find a answer
to
my
problem...so thats what I am trying to do.

:

Why? If you bought the disks from them then it shouldn't cost you
anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Oh I have, it was going to cost me $200 to just talk to someone!

:

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the
option
to
install
only Basic, it installs pro automatically with it. You can do
a
custom
install but it does not tell you what programs are included
with
you
basic
and which ones are only a trial so I have gone through and
told
it I
don't
want Access, Powerpoint, and Publisher but it still tells me
my
picture
manager is a trail....I don't have basic only, the disks I
have
all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and
which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else
hidden
in
there
somewhere that I need to uninstall as well. My trail
period
has
expired,
it
would be nice if it asked me if I wanted to remove pro but
it
doesn't...just
keeps popping up the screen to purchase Pro every time I
open
my
picture
manager and then locks it up so I can't use it. Anyone
know
of a
link
to
download basic and basic only? I just want to use my
picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'.
Office
2007
products are modularized and can be combined, although this
may
not be one anyone expected <g>.

As you noted it is a single Office product that contains
both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the
Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which
items
are
'perpetual license' and which are trial and you should be
able
to
set the trial features to 'Not available' state or simply
let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the
Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall
to
see
if
I
missed
something....same poroblem. The CD is called Microsoft
Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine.
The
problem
is
with
MS picture manager, I was told it is included in all
Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx
for
your
help
by
the
way, it is greatly appreciated....same with you JoAnn!!

--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Mary Sauer]

Look at Patrick's web blog for insight.
Scroll down, for some reason the top part of this page is missing
http://pschmid.net/blog/2006/11/13/80

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

I phrased that badly. Did you ask if your copy of Office is on a hidden
partition?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

We had it preinstalled when we bought the system, they gave us the case with
the license. I asked them about this too and they are trying to tell me it's
because picture manager does not come with basic....but thats a load of
crap...they just don't know why and don't want to spend the time to find out.

That sucks - big time!

Where did you get your original Office license? I'm not talking about where
you paid to get the disks.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Yeah, you would think so. When I talked with them they told me if I did
not
want to pay I would have to come here and see if I could find a answer to
my
problem...so thats what I am trying to do.

:

Why? If you bought the disks from them then it shouldn't cost you
anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Oh I have, it was going to cost me $200 to just talk to someone!

:

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the option
to
install
only Basic, it installs pro automatically with it. You can do a
custom
install but it does not tell you what programs are included with
you
basic
and which ones are only a trial so I have gone through and told
it I
don't
want Access, Powerpoint, and Publisher but it still tells me my
picture
manager is a trail....I don't have basic only, the disks I have
all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else
hidden
in
there
somewhere that I need to uninstall as well. My trail period
has
expired,
it
would be nice if it asked me if I wanted to remove pro but it
doesn't...just
keeps popping up the screen to purchase Pro every time I open
my
picture
manager and then locks it up so I can't use it. Anyone know
of a
link
to
download basic and basic only? I just want to use my picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'. Office
2007
products are modularized and can be combined, although this may
not be one anyone expected <g>.

As you noted it is a single Office product that contains
both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which items
are
'perpetual license' and which are trial and you should be able
to
set the trial features to 'Not available' state or simply
let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the
Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall to
see
if
I
missed
something....same poroblem. The CD is called Microsoft
Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine. The
problem
is
with
MS picture manager, I was told it is included in all Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx for
your
help
by
the
way, it is greatly appreciated....same with you JoAnn!! >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[CAFERS]

Yeah, it was in a folder they made...it was a image file...I burned that to
disk and it is the same thing as what microsoft sent me...it has the trial of
pro on it.

I phrased that badly. Did you ask if your copy of Office is on a hidden
partition?

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375

We had it preinstalled when we bought the system, they gave us the case
with
the license. I asked them about this too and they are trying to tell me
it's
because picture manager does not come with basic....but thats a load of
crap...they just don't know why and don't want to spend the time to find
out.

That sucks - big time!

Where did you get your original Office license? I'm not talking about
where
you paid to get the disks.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Yeah, you would think so. When I talked with them they told me if I
did
not
want to pay I would have to come here and see if I could find a answer
to
my
problem...so thats what I am trying to do.

:

Why? If you bought the disks from them then it shouldn't cost you
anything.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



Oh I have, it was going to cost me $200 to just talk to someone!

:

I'd recommend contacting Microsoft directly then.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I acquired it from microsoft from the link inside the case.
www.microsoft.com/office/backup

:

Where did you get this CD?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


HAHA, I have tried that already. It does not give you the
option
to
install
only Basic, it installs pro automatically with it. You can do
a
custom
install but it does not tell you what programs are included
with
you
basic
and which ones are only a trial so I have gone through and
told
it I
don't
want Access, Powerpoint, and Publisher but it still tells me
my
picture
manager is a trail....I don't have basic only, the disks I
have
all
include
the pro trail...I don;t even know if you can get just basic
anywhere...its
not on the website....only OEM when you get your system.

:

Remove all of Office, install Office Basic only

Yeah, thats part of thje problem too. When I do the custom
install
there
are
no idicators as to what ones are 'perpetual license' and
which
are
trail....I
do know Basic does not come with Access, Powerpoint, and
Publisher
so I
did
not install those, I don't know if there is something else
hidden
in
there
somewhere that I need to uninstall as well. My trail
period
has
expired,
it
would be nice if it asked me if I wanted to remove pro but
it
doesn't...just
keeps popping up the screen to purchase Pro every time I
open
my
picture
manager and then locks it up so I can't use it. Anyone
know
of a
link
to
download basic and basic only? I just want to use my
picture
manager
again,
thats all.

:

Hi Cafers,

The product CD you have is the Office 2007 'hybrid'.
Office
2007
products are modularized and can be combined, although this
may
not be one anyone expected <g>.

As you noted it is a single Office product that contains
both
Office 2007 Basic (OEM) edition (licensed) and
Office 2007 Professional Trial
edition components. In Add/Remove Programs in the
Windows
control
panel
the hybrid products is usually listed as simply
Microsoft Office 2007
(i.e. no qualifying edition name suffix is listed)

Both parts of the hybrid product, (the trial and the
perpetual[licensed]
features) may have come preinstalled on a PC, and that is
also the default installation. If you choose custom
installation
when
first installing, or go to the custom installation screen
after installation there should be indicators of which
items
are
'perpetual license' and which are trial and you should be
able
to
set the trial features to 'Not available' state or simply
let
them
expire at the end of the ~60 day trial period.

The Office Picture Manager should be part of all of the
Office
editions,
including the hybrid, the Professional Edition and the
Basic-OEM edition.

=============
message
OK, I tried to uninstall everything again and reinstall
to
see
if
I
missed
something....same poroblem. The CD is called Microsoft
Office
Basic
2007
with Office Professional 2007 Trail. It says this suite
contains
Word
2007,
Excel 2007, and Outlook 2007......these all work fine.
The
problem
is
with
MS picture manager, I was told it is included in all
Office
2007
suites
but
it acts as if it is part of the pro suite only. Thanx
for
your
help
by
the
way, it is greatly appreciated....same with you JoAnn!!

--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Mary,

When using the Office 'backup CD' download site the product you'll get is a 'hybrid'. It contains a combination of the purchased(?)
product and a trial copy of a 'next level' Office 2007 product, using a single Setup routine. When you run setup ('custom' setup
preferred) you get a screen that lists which app is 'perpetual' (licensed) and which is 'trial').

Once the hybrid is installed you can then go back to Add/Remove Programs and select from the Microsoft Office 2007 choice (no
edition name is listed) and set the trial items to 'Not Available'.

=================
Look at Patrick's web blog for insight.
Scroll down, for some reason the top part of this page is missing
http://pschmid.net/blog/2006/11/13/80

--
Mary Sauer MSFT MVP >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[MDDI]

Anybody ever come up with a solution for this? It appears that Office Small
Business 2007 OEM also is bundled with Office Professional 2007 Trial.

Office Professional 2007 Trial is not listed seperately in "Add And Remove
Programs", so there is no way to remove. If you uninstall and reinstall
Office 2007 there is no option not to install the Trial Version.

Access is the only difference between Small Business and Professional 2007.
Even if you select "Unavailable" for Access during install, the Trial files
seem to be installed anyway. No matter what you try you will continue to get
the "Your Trial Period Of Office Pro Has Expired" popup. Pretty annoying.

MS Office Online Support was not able to resolve this. After many attempts
of uninstall/reinstall, registery cleaning or using the MS Software Removal
Tool, the Expired popup continues.

The only option on the popup is to purchase, ther is no option for cancel or
remove. I don't believe Microsoft really intended for this to happen.

What is needed is a utility to remove the "Trial" version.

 

[CAFERS]

I am still looking for the fix for this. I even upgraded from basic and
still have the same problem....well as far as I can tell. It is giving me a
30 day trial of Access now, when that is finished we will see what happens.

 

[MDDI]

I believe you will continue to get the notice when the Access Trial expires.
There is no provision to "Delete" or "Remove" the Trial version of the
software. Microsoft needs to make a "Removal" utility available.

 

[Steve]

I also have same problem. Purchased Office SBE 2007. Now, everytime I open
Picture Manager an Activation Wizard window tells me that my trial version of
Access has expired and I can not edit my photos.

I have 3 questions:

1 - How do you fix this?

2 - Do you think anyone from Microsoft looks at these boards to help?

3 - Isn't it ironic that the "trial version" expires and causes trouble
right after your free software support expires?

I've already had to re-install Office once after my email spell check
dictionary was changed to French. Then I found out that MS has known about
this issue for months and still hasn't fixed it...still selling a defective
product...now it has a ticking time bomb in it!

I wish I bought an older version...if only I could get my money back!

 

[Steve]

Please go to this thread and vote "I Agree"

http://www.microsoft.com/office/com...-b26d8c166765&dg=microsoft.public.office.misc

 

[Gordon]

Please go to this thread and vote "I Agree"

http://www.microsoft.com/office/com...-b26d8c166765&dg=microsoft.public.office.misc

No can't - see my reply to your first post....

 

[Gordon]

Please go to this thread and vote "I Agree"

http://www.microsoft.com/office/com...-b26d8c166765&dg=microsoft.public.office.misc

No shan't - see my reply to your first post....

 

[XS11E]

Please go to this thread and vote "I Agree"

http://www.microsoft.com/office/community/en-us/default.mspx?mid=af
b7ec20-5a08-4ff7-9dd7-b26d8c166765&dg=microsoft.public.office.misc

You don't really think anyone pays any attention to that, do you? ;-)

 

[Steve]

You don't really think anyone pays any attention to that, do you? ;-)

No - I'm just blowing off some steam...one man's expression of frustration
with the level of "service" provided by large software companies (McAfee is
another!) Whoever came up with this model for customer support/technical
assistance is an uneducated, inexperienced boob.

Do you think Microsoft would notice if I sold my stock in protest?

 

[Steve]

Hooray !!! Microsoft has finally fixed this problem.

They have created a workaround which requires you to overwrite two of the
Office 2007 files with a new file.

You can get the new file and instructions via email from:

(e-mail address removed)

Please put in Subject: Re: Workaround for PictureManager 2007 Issue

 

[Steve]

***UPDATE***

Please do not send an email to the technician listed in my previous
email...he is being deluged with requests and MS is missing the vital step of
collecting some basic data from you.

Please call 800-936-5700 and ask for the PowerPoint Support Team after your
case has been created.

Thanks.