B
Bob Castleman
Brand new Dell PC with XP Pro, Office 2003 Pro.
Outlook started giving me this message:
Microsoft Word is set to be you e-mail editor. However, Word is unavailable,
not installed, or is not the same version as Outlook. The Outlook e-mail
editor will be used instead.
I go to Tools|Options|Mail Format and I find that Use Microsoft Office Word
2003 to edit e-mail messages is no longer checked. If I check it, then go
back to Outlook, as long as I compose a new email, Word is used as the
editor. But as soon as I *REPLY* to an email, I get the error message again
and the check box is spontaneously unchecked.
I tried doing a detect and repair, but part way through the installer
crashes to the desktop and sends an error report to MS as follows:
The following files will be included in this report
C:\DOCUME~1\BOB~1.SUC\LOCALS~1\Temp\Microsoft Office 2003
Setup(0013)_Task(0001).txt
C:\DOCUME~1\BOB~1.SUC\LOCALS~1\Temp\Microsoft Office 2003 Setup(0013).txt
These files don't exist on the hard drive in that location but do exist in a
different temp folder with the last entry as
=== Logging stopped: 3/15/2005 16:09:35 ===
MSI (c) (28:E8) [16:09:35:629]: Product: Microsoft Office Professional
Edition 2003 -- Configuration failed.
I have tried this logged in as local administrator, to no avail. I also
tried this with a different installation disk (co-worker got new computer at
same time) and it still failed.
I'm thinking about uninstalling and re-installing, but I'm afraid that it
won't uninstall properly and then it will be FUBAR. If I set a system
checkpoint then uninstall, can I at least roll back to the installed state?
Any help would be most appreciated.
Bob
SuccessWare Software
Outlook started giving me this message:
Microsoft Word is set to be you e-mail editor. However, Word is unavailable,
not installed, or is not the same version as Outlook. The Outlook e-mail
editor will be used instead.
I go to Tools|Options|Mail Format and I find that Use Microsoft Office Word
2003 to edit e-mail messages is no longer checked. If I check it, then go
back to Outlook, as long as I compose a new email, Word is used as the
editor. But as soon as I *REPLY* to an email, I get the error message again
and the check box is spontaneously unchecked.
I tried doing a detect and repair, but part way through the installer
crashes to the desktop and sends an error report to MS as follows:
The following files will be included in this report
C:\DOCUME~1\BOB~1.SUC\LOCALS~1\Temp\Microsoft Office 2003
Setup(0013)_Task(0001).txt
C:\DOCUME~1\BOB~1.SUC\LOCALS~1\Temp\Microsoft Office 2003 Setup(0013).txt
These files don't exist on the hard drive in that location but do exist in a
different temp folder with the last entry as
=== Logging stopped: 3/15/2005 16:09:35 ===
MSI (c) (28:E8) [16:09:35:629]: Product: Microsoft Office Professional
Edition 2003 -- Configuration failed.
I have tried this logged in as local administrator, to no avail. I also
tried this with a different installation disk (co-worker got new computer at
same time) and it still failed.
I'm thinking about uninstalling and re-installing, but I'm afraid that it
won't uninstall properly and then it will be FUBAR. If I set a system
checkpoint then uninstall, can I at least roll back to the installed state?
Any help would be most appreciated.
Bob
SuccessWare Software