Repair

J

javabrown

I'm trying to repair office and the file "proret.msi" is missing from my disc. How could that happen? Where can I find this file to finish the repair?
 
S

Susan Ramlet

Hi, javabrown,

You don't mention what version of Office you are trying to repair, but it
appears that the installer is looking for a different CD than the one you're
providing. Are you providing the original Office CD? Is it Office
Professional which was obtained through a retail seller?

See if this helps:

325088 - OFF2000: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;en-us;325088


325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


javabrown said:
I'm trying to repair office and the file "proret.msi" is missing from my
disc. How could that happen? Where can I find this file to finish the
repair?
 

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