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I have a customer that has an account on an Exchange Server, lets call him
Bob. When he corresponds with one of his clients, lets call him Steve, they
have the following problem.
New email message from Bob to Steve, no problems
New email message from Steve to Bob. no problems
Bob replies to an email from Steve, no problems.
Steve REPLIES to Bob's email, many times the new text (the reply text), no
matter how many characters, is displayed as just 2 or 3 strange characters
(beta symbol, accented letter, etc) and is unreadable.
This does not happen all the time, but most of the time.
Steve has an older version of Outlook 98 v8.5.5104.6.
Any ideas?
A similar question to this was posted two months ago but there was never a
reply. Could someone please help? I have a friend having the same problem
and was hoping to help him.
Bob. When he corresponds with one of his clients, lets call him Steve, they
have the following problem.
New email message from Bob to Steve, no problems
New email message from Steve to Bob. no problems
Bob replies to an email from Steve, no problems.
Steve REPLIES to Bob's email, many times the new text (the reply text), no
matter how many characters, is displayed as just 2 or 3 strange characters
(beta symbol, accented letter, etc) and is unreadable.
This does not happen all the time, but most of the time.
Steve has an older version of Outlook 98 v8.5.5104.6.
Any ideas?
A similar question to this was posted two months ago but there was never a
reply. Could someone please help? I have a friend having the same problem
and was hoping to help him.