Retention Problem

[Karen Earley]

When I delete emails, unopened are being saved in
my "Deleted Items" folder but opened items dissappear
forever. They are not in my Recycle Bin. Also my "Sent
Items" folder only holds items for one week. No matter
what I try I cannot fix these problems using any of the
setting changes available. For example, even though
under "properties" for the "Sent Items" folder, it is set
to keep items for 6 months, it does not obey!!!! HELP!

 

[Lanwench [MVP - Exchange]]

When I delete emails, unopened are being saved in
my "Deleted Items" folder but opened items dissappear
forever. They are not in my Recycle Bin.

Check for rules. Also, have you checked your view settings on your inbox?

Also my "Sent

Items" folder only holds items for one week. No matter
what I try I cannot fix these problems using any of the
setting changes available. For example, even though
under "properties" for the "Sent Items" folder, it is set
to keep items for 6 months, it does not obey!!!! HELP!

Do you connect to an Exchange server, or are you using POP mail?