T
Terri
I had written before about a patch with info as follows. Also, I did call
Symantec and they do not know what I am talking about and cannot help
me...in the interim, I am not getting all my mail..
"Symantec has fixed an embarrassing flaw in its Norton Internet Security
2003 suite that wrongly deleted email before it hit a user's inbox.
When email was deleted, users received a message that read "Symantec Email
Proxy Deleted Message". The flaw was first detected 14 October and Symantec
began issuing a patch for the problem last week, said Symantec UK company
spokesperson Katherine James.
"We had a small number of users of Norton Internet Security 2003 who
reported that the product was inadvertently deleting e-mails," said Jones.
The flaw was attributed to the suite's anti-spam software. "If a user was
running the computer continuously and was receiving a large volume of
e-mail, or they had configured their e-mail client to check the mail server
frequently, the Norton Spam Alert could cause memory allocation errors,
which could cause the e-mail deletion," James said.
Symantec will not reveal how many users were affected by the problem, or
where they were located.
We had a small number of users of Norton Internet Security 2003 who
reported that the product was inadvertently deleting e-mails," said Jones,
adding that the first incident was reported Oct. 14. Symantec issued a
software patch to fix the flaw earlier this week. The patch can be
downloaded through the application's online update feature, James said. "
Symantec and they do not know what I am talking about and cannot help
me...in the interim, I am not getting all my mail..
"Symantec has fixed an embarrassing flaw in its Norton Internet Security
2003 suite that wrongly deleted email before it hit a user's inbox.
When email was deleted, users received a message that read "Symantec Email
Proxy Deleted Message". The flaw was first detected 14 October and Symantec
began issuing a patch for the problem last week, said Symantec UK company
spokesperson Katherine James.
"We had a small number of users of Norton Internet Security 2003 who
reported that the product was inadvertently deleting e-mails," said Jones.
The flaw was attributed to the suite's anti-spam software. "If a user was
running the computer continuously and was receiving a large volume of
e-mail, or they had configured their e-mail client to check the mail server
frequently, the Norton Spam Alert could cause memory allocation errors,
which could cause the e-mail deletion," James said.
Symantec will not reveal how many users were affected by the problem, or
where they were located.
We had a small number of users of Norton Internet Security 2003 who
reported that the product was inadvertently deleting e-mails," said Jones,
adding that the first incident was reported Oct. 14. Symantec issued a
software patch to fix the flaw earlier this week. The patch can be
downloaded through the application's online update feature, James said. "