RPC/HTTPS or RPC/TCPIP

H

Help

I would like to ask whether there's a way to choose connection method
(rpc/https or rpc/tcpip) for my outlook. Below is my scenario:

Our exchange server is located @ London and my office is @ Singapore.
There's a corporate policy to configure client's outlook to use the rpc/tcpip
connection. However, the vpn has not been very stable and users are
complaining their outlook is slow.
To resolve this problem temporary, i've configured their outlook to have 2
profiles (TCPIP and HTTPS) seperately. If the event the VPN tunnel is down,
users will switch to HTTPS profile. However, HTTPS profile's ost are not
updated due TCPIP prpfile is frequently used.

Please advise is there a way for users to change the connection method (I've
tried configuring HTTPS as the default profile and from the connection
status, it's always connected using HTTPS even the computer is connected in
Singapore Office LAN)
 
N

neo [mvp outlook]

The answer to the question is that there is no way to prompt for connection
type. The Outlook 2003 client will try both methods and it takes about two
minutes before it fails over to the other connection type. To give you an
idea on what I'm talking about, go to the Exchange proxy settings dialog
(7th up from the bottom if you want to look at this website -
http://www.msexchange.org/tutorials/Outlook_2003_Connect_Exchange_2003.html)

If both checkboxes are checked, Outlook 2003 will try RPC/HTTPS first. If
that connection type fails and there is no policy set to prohibit a fall
back, then Outlook will try RPC/TCPIP connection. The reverse is also true
where if both of those checkboxes are unchecked, then Outlook 2003 will try
RPC/TCPIP first and if that fails, try a RPC/HTTPS connection.
 
H

Help

Hi neo

Thanks for the promptly reply. In your reply, you've indicated "there is no
policy set to prohibit a fall back". Can i know which policy you're
referring and where can i set it (@ client's outlook or Exchange server).
 

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