If it is new file then this is the expected behavior. If the file has
been previously saved then it could be there is a macro intercepting
the built-in command.
If you think that may be the case then what application are you using?
Does the issue occur if you open the application in Safe mode? To
start in Safe mode, exit the application and hold the Ctrl key down
while starting the application.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/