Save changes to global template, Normal

G

Gavin AE

Having read all the other threads relating to this message mysteriously
appearing on exiting Word and the suggestion that the cause is Norton related:

I have unchecked the box next to "Turn on Scanning for Microsoft Office
Documents" under Advanced Option - Miscellaneous on my NIS 2007. I would,
therefore, expect this feature to be switched off.

When I open an existing Word document the message 'Requesting virus scan'
still appears briefly along the bottom of the MSWord window. If I open Word,
displaying Document 1, and shut it again without doing anything it still
wants to
save my global template, Normal.

I am using Word 2002 and am not running any other Word Add ins. (I have
checked using the various advice in other threads.)

Again following advice found in other threads I have tried to deregister
officeav.dll but get an error message 0x8002801c.

I have raised the issue with Symantec but they're currently saying that it's
a Word problem and nothing to do with them.

Has anyone any other suggestions? Thanks.

(I regularly perform a Live Update and a virus scan.)
 

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