Search returning unrelated contacts

P

Peter Heesen

I have a strange problem:
I am using Outlook 2007 and Outlook Connector with a Windows Live email
account and Windows Live Contacts. When I select my Live.Contacts folder
and enter criteria into the Search box more than one record(s) are always
returned.
This always finds the correct Contact entry or entries but always includes
one or more totally unrelated contacts as well.
I have searched the unrelated contacts field by field and there is
definitely no relationship between the records - that is no field in either
contact containing the name of the other.
The results are always consistent. For example if I enter 'Angela' into the
search box, the same two records are always returned, Angela (the correct
entry) and Liz, who is totally unrelated - they don't even know each other.
I can also state positively that I have never ever sent a single message
addressed to both of them and have never ever forwarded a message from one
of them to the other.
I'm puzzled. While this is not too much of a problem I'm happier when
things are working correctly and hate having something unexplained.
 
P

Peter

I have managed to solve the problem myself. I'm posting the result back
here as it may be useful to someone else.
The answer was to:
Close Outlook and load the Indexing Options appelet from the Windows Control
Panel.
Select Outlook from the list of indexed locations.
Click Advanced and then Re-Build Index.
Re-start Outlook and wait a while for the re-indexing to complete.
After that all seems to be working properly. So it would seem to be a Vista
problem rather than a WindowsLive or a Hotmail problem.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top