C
Clementius
Hi,
We are using Outlook 2002 and connecting to an Exchange server hosted by our
Internet provider. Connection to the server is through a T1. We have about
60 users.
One of our user experiences long delays whenever she creates and sends a new
e-mail. Her Outlook profile is configured to connect to the server and also
use a .ost file. Calendar/Contacts/Sent items/Inbox are all selected to be
available offline. It looks like whenever she sends an e-mail, Outlook
performs a send/receive and synchronize all folders. Her mailbox takes 10
sec to over a minute to synchronize independent of whether she has a lot of
new items to synch or not. This issue brings up the following questions:
- Isn't the Send/Receive command independent of sending e-mail when
connected to an Exchange server?
- Why does it take so long to synch when they are very few new items created
between synchronizations?
- How could we help the situation?
Thank you for your thoughts. C
We are using Outlook 2002 and connecting to an Exchange server hosted by our
Internet provider. Connection to the server is through a T1. We have about
60 users.
One of our user experiences long delays whenever she creates and sends a new
e-mail. Her Outlook profile is configured to connect to the server and also
use a .ost file. Calendar/Contacts/Sent items/Inbox are all selected to be
available offline. It looks like whenever she sends an e-mail, Outlook
performs a send/receive and synchronize all folders. Her mailbox takes 10
sec to over a minute to synchronize independent of whether she has a lot of
new items to synch or not. This issue brings up the following questions:
- Isn't the Send/Receive command independent of sending e-mail when
connected to an Exchange server?
- Why does it take so long to synch when they are very few new items created
between synchronizations?
- How could we help the situation?
Thank you for your thoughts. C