Setting Outlook Word editor to Rich Text when replying/forwarding

E

El Gato

Hi,

Have a peculiar problem with a machine where if the user
sends email in Outlook 2002 under HTML format, the
receiver gets the content in the Subject Line but the
message body is blank.

I've tried every fix I know (see previous message).
Anyway, I can have him get around it by setting Outlook to
send email in Rich Text format under option, which works
fine when sending new messages (body content comes
through). But the problem now is that if he replies or
forward a message in his inbox that is orginally in HTML
format, that message gets stripped of the body contents.

I set his email editor to word so there is a drop-down box
so he can change to Rich-text before forwarding/replying
email that was originally in HTML format.

Is there a way to permanentally set the format (Word
editor in Outlook 2002) for forwarded or replied email to
Rich-text? Right now, he would have to remember to set to
Richtext when replying to html format email, which can
only be a short-term solution.

Thanks
 

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