Sharing contacts of an account

[Pat]

Hey all, we have a sort of generic email account to go along with our
personal accounts. What I'm wanting to do is give each person access to the
generic account. I've got it all good to go for the most part. The one
issue I'm having now is getting the contacts folder from the generic account
to show up in the Address Book. I've gone so far as to log in as the generic
account and made sure the contacts is set to visible for all users but that
apparently isn't the key. Any ideas?

 

[Brian Tillman]

Hey all, we have a sort of generic email account to go along with our
personal accounts. What I'm wanting to do is give each person access
to the generic account. I've got it all good to go for the most
part. The one issue I'm having now is getting the contacts folder
from the generic account to show up in the Address Book. I've gone
so far as to log in as the generic account and made sure the contacts
is set to visible for all users but that apparently isn't the key.
Any ideas?

What type of account is this "generic" account? Is it an Exchange account,
a POP account, an IMAP account?

 

[Pat]

Ah sorry. Our email system runs off an Exchange Server. All using Outlook
2003.

 

[Brian Tillman]

Ah sorry. Our email system runs off an Exchange Server. All using
Outlook 2003.

Posted in this very newsgroup in 2005:
<http://groups.google.com/group/microsoft.public.outlook.contacts/msg/97a748fd8cc8ca05>

 

[Pat]

Thanks Brian! That seemed to do the trick. One thing to note for people
that it doesn't necessarily say too clearly there is you need to follow those
steps for each computer that you want to have accessing the shared contact
folder. Worked like a charm though. Thanks for the link to that!

Pat

 

[Pat]

OK, responded before asking one final question. And I'm not seeing an option
to edit my last post so sorry for the double here.

My last question regarding this subject is how I can direct sent messages to
the correct folder. When sending messages, using the From field to choose
the generic account, it appears Outlook still puts those messages into the
Sent Items folder under my account, not the generic one. Any suggestions on
this? I've tried looking at making a rule for it but nothing seems to really
let me do that.

 

[Brian Tillman]

My last question regarding this subject is how I can direct sent
messages to the correct folder. When sending messages, using the
From field to choose the generic account, it appears Outlook still
puts those messages into the Sent Items folder under my account, not
the generic one. Any suggestions on this? I've tried looking at
making a rule for it but nothing seems to really let me do that.

A rule should work. What have you tried?

 

[Pat]

See that's what I thought, but in going through their little "wizard" I
wasn't seeing any real options for directing messages sent with the generic
account to the Sent Items folder of the generic account.

 

[Brian Tillman]

See that's what I thought, but in going through their little "wizard"
I wasn't seeing any real options for directing messages sent with the
generic account to the Sent Items folder of the generic account.

Wouldn't the "through the specified account" condition work for you?

 

[Pat]

But see the Rules Wizard always wants to start the rule with "Apply this rule
after the message arrives". Technically the message isn't arriving. It's
simply placing a copy of the sent message into the Sent Items folder. Seems
I tried using this but it wasn't doing it.

 

[Brian Tillman]

But see the Rules Wizard always wants to start the rule with "Apply
this rule after the message arrives". Technically the message isn't
arriving. It's simply placing a copy of the sent message into the
Sent Items folder. Seems I tried using this but it wasn't doing it.

Rules and Alerts>New Rule>Start from a blank rule>Check messages after
sending

 

[Pat]

OK, that isn't working. After that I choose the "specified account" option
but it only lets me choose "Microsoft Exchange Server". So now everything I
send, whether from the generic account or my personal one, has a copy go to
the Sent Items folder for the generic account.

 

[Brian Tillman]

OK, that isn't working. After that I choose the "specified account"
option but it only lets me choose "Microsoft Exchange Server". So
now everything I send, whether from the generic account or my
personal one, has a copy go to the Sent Items folder for the generic
account.

Then it's not really another account. I don't see any other condition that
might apply. Sorry. Perhaps someone else will be able to suggest
something.

 

[Pat]

Well, it seems one of our tech guys told me it was a sort of alias account if
that does make a difference. So like, when I choose the account for sending
a message the email would show as From "generic account name" on behalf of
"personal account name". Make sense? Maybe that does make a difference.

In any case if you're still out of ideas let say thanks Brian for at least
giving this a shot. I appreciate your input on it.