Snapshot viewer

[John]

After installing snapshot viewer 9.0, when we try to open
an SNP file we gat a setting up warning and then it's
asking for the Office CD is there a workaround as we don't
keep software on the premises being a Medical centre..

 

[Mike Williams [MVP]]

After installing snapshot viewer 9.0, when we try to open
an SNP file we gat a setting up warning and then it's
asking for the Office CD is there a workaround as we don't
keep software on the premises being a Medical centre..

Someone on an Access newsgroup may be able to help faster. Are you running
full versions of Access or a run-time version on those machines?

Mike Williams - Office MVP http://www.mvps.org/faq/

Please respond in the same thread on this newsgroup - not by email!
Include details of your application and Windows versions, plus any
service pack updates. Answers may also be found by reading recent
posts, checking the FAQs or searching the relevant Google archive at.
http://groups.google.com/groups?group=microsoft.public

 

[Ceci]

I have the same problem w/the viewer. My office does not want to pay the $$$ for everyone to have access when they will not use it in their daily work. I thought the viewer was free and you did not have to have Access installed on your system (standard or run-time). What is up w/this?

 

[Ridge]

Testing a reply

 

[Rodney]

I am having the same problem, I will post if I find and answer.

 

[DebS]

I experienced this as well. It would seem that even after the Snapshot viewer
(standalone) is installed, the .snp files are not associated with the viewer.
When you double click on the .snp file Office is reverting to it's installed
instruction (presumably install on first use).

I suppose if you wanted to take the time to associate the snp file with the
viewer you could. For me it was just easier to install the viewer in Office,
since all of our users have Access installed (just not the viewer option).

Hope this helps.

 

[Rodney]

Here's what I found, I called and paid for tech support with microsoft......
If you already have microsoft office installed and you come along and
install the standalone version of snapshot viewer you will get the windows
installer and office will want you to insert the microsoft office cd when you
try to open a snapshot file. The reason this happens is that microsoft
office doesn't know you have snapshot installed and will prompt you to
install the office cd. Microsofts solution??? Either reinstall microsoft
office to include the snapshot option or do a network install of office to a
shared network folder. Then when windows installer prompts you to insert the
cd you can just browse to the network folder and get the files you need for
snapshot.

The thing that triggers this is that there are certain files that are
modifed or not when installing the snapshot viewer. And because of this(the
files that are not modified) microsoft office doesn't know snapshot is
installed. So the tech support guy manually modified some files and sent
them to me in a zip file and had me copy them to the snapshot loadpoint
thinking that he could trick windows into seeing the snapshot viewer
program....didn't work on any computers I tried this with. Oh well.....

Nice huh????