some Users can not connect to Server to fetch Emails !!! (URGENT)

N

Namakdoon

hi dear friends

we have Windows 2000 SP4 + Exchange 2000 SP3 installed and Post SP3
for exchange is installed too.users have Office 2003 SP2
installed ,we have defined S/R restriction for users for upto
5MB .now i have two questions

first : users receive emails in their mailboxes that exceed 5MB
limit .i want to know that how this occurs ? i think that they must
not receive these emails .

second : users use POP3 to fetch emails on their own computers ( .pst
file )randomly we get these error that some users can not Send/Receive
emails from server & Client Computer Hangs (Clients use Windows 2000
Professional SP4 ) & nothing more can be done .the only way is to
DELETE user mailbox on server & Create it next day .What Steps should
we take to correct this problem without DELETING mailboxes on server ?

thanks for your help

(e-mail address removed)
(e-mail address removed)
 

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