D
desert-mania
I am trying to help a user who has a problem with the Sort function in his
Inbox.
Normally, when you click on an email from a particular person, then sort by
"From," the sorted list will have the same email selected. So if you click on
an email from Jane Doe, then sort by From, you can see all the emails by Jane
Doe grouped together.
On this user's Inbox, when you choose an email and then sort by From, the
selection jumps to the top (so now for example an email by John Anderson
would be selected. You get the idea). The desired emails are lost off the
bottom of the page and the user has to scroll to get to them.
Has anyone seen this before? Any ideas on how to fix it?
Inbox.
Normally, when you click on an email from a particular person, then sort by
"From," the sorted list will have the same email selected. So if you click on
an email from Jane Doe, then sort by From, you can see all the emails by Jane
Doe grouped together.
On this user's Inbox, when you choose an email and then sort by From, the
selection jumps to the top (so now for example an email by John Anderson
would be selected. You get the idea). The desired emails are lost off the
bottom of the page and the user has to scroll to get to them.
Has anyone seen this before? Any ideas on how to fix it?